When we picked up five palettes of inventory from Smart Warehousing (after it had been there for years), we were shocked to see that quite a few cases had been smashed and others had their sides torn away, revealing our productThe forklift driver told us that her predecessor had raised a palette of product and hit a beam, causing cases to tumble to the floorWe were not notified when this happenedInstead, all the damaged product was put on pallets and stacked in such a way as to hide as much damage as possible, and then wrapped in many layers of plastic to keep the cases on the paletteWe noticed it under the reflective plastic as the forklift driver loaded it onto our truckIt took us days to sort through the inventory and determine that copies my product are unsalableThat's a retail value of $4,138.62, but Smart Warehousing says it's my problem, because I failed to note the damage in writing before leaving the warehouseAs stated above, this was not possible and would h
When we picked up five palettes of inventory from Smart Warehousing (after it had been there for years), we were shocked to see that quite a few cases had been smashed and others had their sides torn away, revealing our productThe forklift driver told us that her predecessor had raised a palette of product and hit a beam, causing cases to tumble to the floorWe were not notified when this happenedInstead, all the damaged product was put on pallets and stacked in such a way as to hide as much damage as possible, and then wrapped in many layers of plastic to keep the cases on the paletteWe noticed it under the reflective plastic as the forklift driver loaded it onto our truckIt took us days to sort through the inventory and determine that copies my product are unsalableThat's a retail value of $4,138.62, but Smart Warehousing says it's my problem, because I failed to note the damage in writing before leaving the warehouseAs stated above, this was not possible and would h