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Horizon Home Respiratory and Medical Equipment

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Horizon Home Respiratory and Medical Equipment Reviews (3)

Oxygen tanks not delivered.My mother is on oxygen. Her address is [redacted]. She has tried since 11/14 to get more tanks delivered to her. She was able to speak to someone today 2/16/15 and was told 2 different times someone would be there. No one showed up. We are expecting inclement weather tonight on 2/16/15. I'm very upset that someone has not delivered the oxygen tanks. They do own a generator but if something were to happen with it, she wouldn't have any back up. This makes me extremely angry to know that my mothers life could be at risk because someone doesn't care to do their job and deliver the tanks. She also has Dr. appointments that she has to go to this week (weather permitting). She can't go without the tanks. Thanks,Very Angry Daughter[redacted]Desired SettlementPlease just deliver some portable oxygen tanks to my mother.

Phone calls go un-returned and oxygen supplies are not delivered as needed. This is a dire health concern. Oxygen is needed to survive. Unsatisfactory service.Desired SettlementObtain a reliable provider.

Failure to do what needs to be done! Re: delivery!!I have the need to use [redacted] since [redacted] back in 2011! I need them! I can't go without them now! My doc upon puting me on [redacted], wrote an order for [redacted] to aid in my [redacted] issues, and help me with COST! When I took my FIRST Rx to horizon med, they started deliveries imediately! I was recently told they needed a new Rx. Nearly TWO MONTHS AGO!!, I dropped off a new Rx MYSELF!! It has yet to be honored! I have talked to th OWNER of this place AT LEAST THREE TIMES, ONE OF WHICH WAS FACE TO FACE!! He even met me at the car last time I went to check the lack of delivery, he even met me at the car!! I've called several times since then and have gotten LIE after LIE! The MOST POPULAR one being "I'm in the car right now to get them and I'll call you when I get them." Guess what people!! I HAVE BEEN PATIENT!! I HAVE GIVEN HIM BENEFIT OF DOUBT DUE TO HIS RCENT EMPLOYEES BEING FIRED! BUT MY PATIENCE NOW IS ABSOLUTELY GONE!! PERIOD!! ABSOLUTELY DEMOLISHED!! I can't continue to wait for NOTHING TO BE DONE TO HELP ME!! I can't. I won't! I refuse to acept being treated this way!! Now I AM prepared to try to find another service who can help me!! I NEED THIS TO BE RESOLVED!!! AS IMEDIATELY AS POSSIBLE PEOPLE!!! I'm absolutely NEVER EVER GOING TO TRUST ANOTHER WORD OUT OF HORIZONS ** LIES!! I don't deserve to be treated this way!! I can't help I NEED THIS CRAP!! As far as what I expect out of this complaint, absolutely NOTHING is what I expect!! Because ABSOLUTELY NOTHING IS WHAT I'VE DEALT WITH THE PAST TWO DANG MONTHS!!!!!!!Desired SettlementDELIVER MY [redacted] AND BED-PADS!!! AS SOON AS POSSIBLE!!!!

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Description: Medical Equipment Suppliers, Hospital Equipment Suppliers

Address: 108 N Main St, Louisburg, North Carolina, United States, 27549-2516

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