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Horizon Remodelers, Inc.

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Horizon Remodelers, Inc. Reviews (1)

The color is what Ms.*** provided swatch forThis is the only contract we have for herAs it states sidekick Dand adobe white Dare the colors we usedAs attached to this response you will also notice the paint was dabbed on a swatch to make sure it is a color matchWe do not carry
swatches from Lowes, Ms*** supplied this swatchWe show Dunn Edwards and Sherwin Williams color fansIf requested we do have Behr color fansOn Monday morning Ms*** called me and said there was an issue with the colorShe had not attempted to contact anyone on Friday or over the weekendWhen My project supervisor and painters showed up Monday morning Ms*** began raising her voice and saying she didn't like the colorMy project supervisor called meWhen I showed up she bcame irate with me and was screaming in my face that I was stupid and a liarI then told the guys to pack up and head back to the shopThere was a child in a wheelchair that started crying and shakingI felt there was no way to reason with her at this pointOn April 25th the office manager tried calling her timesThe message said voicemail was not set upOn April 26th office manager called two more times and voice mail was set upShe left messages when grandson *** called back at 1:When he was informed of original contract color he said that the numbers does not matterShe doesn't like the colorWe informed him we are more then happy to finish last touch ups but to change color would be an extra expenseThe job is just about completeAlso he was informed that we did do coats as a courtesy even though the contract states coat onlyHe then accused us of changing the color on contractThis is not possibleHe then said we over charged herWe did inform him that she has only paid for half the job, and we are more then happy to adjust the errorBut she has not finished paying for the job to have been over charged

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Address: 9218 Metcalf, Ste. 422, Overland Park, Kansas, United States, 66212

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