Horton Plumbing

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below In response to the first line I was never told any of my transmission could be used “You need a new one” $ Yes Money was an option the blue book on the car was $ Seemed like a dumb investment ask to have them put it in the trunk and I would have the car picked up as is ( in to them for the $tear down) He talked to me for minutes on the phone he can get a used transmission for $out the door will help get a better sale price blah blah I said ok $but it needs to be fixed The determination the TCM was faulty girl on the phone told me part was 500-and then would require programming which can be expensive I said FORGET it put any remaining parts to my transmission in the trunk Im taking it somewhere else ( The TCM prices online were $200) I drove the car home the same way it came in in limp mode minus $and no old transmission parts from the faulty one They NEVER offered to do the TCM at cost or any part of the last yellow section Ron Stafford has never even taken the time to call me I took the car to a Mercedes shop and they told my TCM was fine didn’t need replacing need to be reset and programmed $in reprogramming of the computer and I was good as new Both outside mechanics doubted it needed a new transmission just a shop with the right computer to analyize the problem and recommend the fix They would have like to inspected the old part for me but it was not given back to me as requested I would like to go before the next Revdex.com ARAC at their next meeting which is in October I believe I have spoken with an attorney and if the merchant doesn’t want to step up and do the right thing we will head to small claims court Regards, [redacted]