I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I need to reopen this complain because all of work was not completed. There is a hatch open skylight window which has hardware that scratches and bends metal flashing and damages sealant with each use. This was not fixed during the last round of work when the other skylights were fixed.
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I need to reopen this complain because all of work was not completed. There is a hatch open skylight window which has hardware that scratches and bends metal flashing and damages sealant with each use. This was not fixed during the last round of work when the other skylights were fixed.
Regards,
[redacted]