Hot Tint Speed & Sound

From: [redacted] < [redacted] >Date: Tue, Jan 30, at 9:AMSubject: case [redacted] To: " [redacted] " < [redacted] >Dear MsTilghman:I would like to have my case (# [redacted] ) closed, since the institution I was complaining about (Hot Tint Auto Detailing) has called me this morning, and we have begun working on a resolution to the matter at hand.Thank you for your attention in this matter.Sincerely [redacted]

Dear Revdex.com:This is in response to your letter of Saturday, April 8, regarding the above-mentioned customerAll of ***'s charges were approved and authorized by him before the work was started.***'s vehicle had been previously tintedThere was still glue on the windows that had to
be removed before we could re-tintThe charge for the glue removal was $20.The *** is for a window vehicle tint***'s vehicle has windowsThe charge for any additional "pocket windows is $each which is stated in the *** also opted to upgrade his Tint to a High Performance Supreme Carbon Tint for an additional $which has a lifetime, nationwide warranty.Please find a copy of our invoice with an itemized list of charges, a copy of the *** ad which highlights any additional charges that may apply, and a copy of his Tint sign in sheet where he approved all charges.Since *** purchased the *** high performance tint with a lifetime, nationwide warranty, he may go anywhere that *** is sold to have repaired.Please feel free to call me with any questions at ###-###-####.Very truly yours,Richard S*Enclosure(s)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:Their response is falseMy windows were not previously tintedThe windows were in mint conditionThere were stickers on the back window, which were removed at the assistance of a window tint technicianI still stand by my complaint that I was overcharged.
Regards,
*** ***

From: *** ***Date: Tue, Jan 30, at 9:AMSubject: case ***To: "***" Dear MsTilghman:I would like to have my case (#***) closed, since the institution I was complaining about (Hot Tint Auto
Detailing) has called me this morning, and we have begun working on a resolution to the matter at hand.Thank you for your attention in this matter.Sincerely*** ***