Hotel Chimayo de Santa Fe

I thought that I had sent a response to the issue ID# [redacted] Hotel Chimayo Sante FeIf for some reason you did not receive it, I want to be clear that I am very grateful for your help resolving this issue and I am satisfied with the response [redacted] ***

Good Afternoon,? For the complaint number [redacted] : I wanted to inform you that we have refunded the GuestThis was a mistake on our part and we do apologize.Have a Great Day and Thank You for Choosing the Hotel Chimayo de Santa Fe!? Management? Glen O***

I thought that I had sent a response to the issue ID#*** Hotel Chimayo Sante FeIf for some reason you did not receive it, I want to be clear that I am very grateful for your help resolving this issue and I am satisfied with the response*** ***

Good Afternoon,? For the complaint number ***: I wanted to inform you that we have refunded the GuestThis was a mistake on our part and we do apologize.Have a Great Day and Thank You for Choosing the Hotel Chimayo de Santa Fe!? Management? Glen O***

Dear Mr. [redacted],You are not the first person to express that the website is confusing on our third night free offer.The $ 199.33 is the average price per night including the third free night. The actual prices for the nights that you stayed were $ 294 for the first night, $ 304 for the second...

night, and $ 0 for the third night. This adds up to the $ 598, or divided by three nights equals $ 199.33. The charge on your Folio was charged correctly for your stay.With all that said, we want you to be happy that you stayed with us. You were clearly surprised when you got your Folio, and that is never our intent. Our Controller has already issued a return of $ 199.34 plus tax for a total of $ 229.87. Please let me know right away if you do not see this reflected in your account by Thursday of this week.Thank you for staying with us at Hotel Chimayo, and we apologize for any confusion or inconvenience.Sincerely,Dave P[redacted]Director of OperationsHotel Chimayo de Santa Fe

I thought that I had sent a response to the issue ID#[redacted] Hotel Chimayo Sante Fe. If for some reason you did not receive it, I want to be clear that I am very grateful for your help resolving this issue and I am satisfied with the response. [redacted]

Good Afternoon, For the complaint number [redacted]: I wanted to inform you that we have refunded the Guest. This was a mistake on our part and we do apologize.Have a Great Day and Thank You for Choosing the Hotel Chimayo de Santa Fe! Management Glen O[redacted]