Hotel Deauville

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedthe bank has refunded the money onto my credit cardas long as the business doesnt challenge this within 45daysit will standbut your review still standsthat they werent helpful or cooperative thanks for trying [redacted] Sincerely, [redacted] ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:I have provided screen shots of my emails with dates shownemail was in a string of communicationthanks
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I have provided screen shots of my emails with dates shownemail was in a string of communicationthanks
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

After reviewing all the information we cannot find any record of cancellation for this reservation (Arrival date June *** 2016)If guest can provide any documentation showing this was cancelled in a timely manner (i.edays prior to arrival date of 6/**/16) please forward so we may refund the
guest immediatelyWe look forward to resolving this issue and apologize for the delay

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
the bank has refunded the money onto my credit card. as long as the business doesnt challenge this within 45days. it will stand. but your review still stands. that they werent helpful or cooperative.
thanks for trying. [redacted]
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.the bank has refunded the money onto my credit card. as long as the business doesnt challenge this within 45days. it will stand. but your review still stands. that they werent helpful or cooperative. thanks for trying. [redacted]
Sincerely,
[redacted]

After reviewing all the information we cannot find any record of cancellation for this reservation (Arrival date June [redacted] 2016). If guest can provide any documentation showing this was...

cancelled in a timely manner (i.e. 3 days prior to arrival date of 6/**/16) please forward so we may refund the guest immediately. We look forward to resolving this issue and apologize for the delay.