Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***
Hello,We apologize to the customer that we were not able to respond to them on the time they required At this moment, we are understaffed and have been receiving more business than we expected But this order has been refunded to the customer in full, and I apologize that our customer felt that they needed to go to the Revdex.com to get results for this issue Once we saw the email that she sent over to us on the 22nd we have refunded her order in its entirety[redacted] Customer Support
Initial Business Response / [redacted] (1000, 5, 2015/06/03) */ package was shipped out on May 27th and delivered on June 1stThe FedEx tracking number is: XXXXXXXXXXXXXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you, I sent a reply email several days ago, to you,stating the situation has been resolvedThank You, [redacted]
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***
Hello,We apologize to the customer that we were not able to respond to them on the time they required At this moment, we are understaffed and have been receiving more business than we expected But this order has been refunded to the customer in full, and I apologize that our customer felt that they needed to go to the Revdex.com to get results for this issue Once we saw the email that she sent over to us on the 22nd we have refunded her order in its entirety[redacted] Customer Support
Initial Business Response / [redacted] (1000, 5, 2015/06/03) */ package was shipped out on May 27th and delivered on June 1stThe FedEx tracking number is: XXXXXXXXXXXXXXX Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) Thank you, I sent a reply email several days ago, to you,stating the situation has been resolvedThank You, [redacted]