House Cleaning by Ula, Inc.

I recently bought a home and needed a move in deep clean so I researched cleaning services in the area and saw the Cleaning by Ula was a reputable cleaning company so I decided to give them a call. First I will say this, the house was still empty, only 2 baths and a kitchen to scrub down. My appointment was at 1pm, the girls didn't show till 2 but I was still hopeful. Ula provided me with a list of cleanings supplies which I had purchased in advance for the cleaners. My mother in law was there to let the girls in while I was at work and 2 hours of them being there I get a call from her expressing her concerns so I left work as soon as I could to inspect the job. Needless to say, I was horrified!!!! They "so called" cleaned by using windex on everything, the bathrooms still had soap sm all over and they had the nerve to say I didn't provide them with the right products. They used 4 rolls of paper towels and a whole bottle of windex to clean 2 bathrooms!!! I told them to leave, and then I took a tile spray to the bathroom myself and guess what.... It cleaned beautifully. So I am writing this to say, don't bother wasting your time and money to have someone spray your house with a 3 dollar bottle of windex. What a disgrace!!! Will make sure I tell everyone I know to avoid them, completely unprofessional.

This is my first time doing this, but I am so upset. I hired this company to do one specifically to clean a kitchen (deep clean), inside fridge, inside ovens, inside microwave and inside cabinets. I had to pay hourly so they 2 women showed decided to stay for 3 HOURS to clean the kitchen. And I find out that I have to pay both women, so essentially 6 hours pay by the hour. My husband was there when they were cleaning because it was a empty house and I needed to be with the kids. He did not look in the oven or appliances. But I go in there 2 days later and the large grease stains on the inside of both ovens were STILL THERE. And the fridge (despite not having food in it for 5 weeks), still had the old food smell and the microwave had a food particles in it. I did not check the cabinets (I move in 3 days), so I called owner immediately -she said she will not come in there and fix the problem. And she has the audacity to blame the construction workers for the age old tough grease stains "they did it after the women cleaned in the 2 days that I took to check the ovens!!! That is her lame excuse. Her excuse does not explain why the oven looked that way before the construction workers and nothing had changed. Top it off she is overpriced. I am not sure if the people giving her money are ok with subpar cleaning or her business is tanking. What ever it is she is a crook. I DO NOT recommend her to anyone.

I recently bought a home and needed a move in deep clean so I researched cleaning services in the area and saw the Cleaning by Ula was a reputable cleaning company so I decided to give them a call. First I will say this, the house was still empty, only 2 baths and a kitchen to scrub down. My appointment was at 1pm, the girls didn't show till 2 but I was still hopeful. Ula provided me with a list of cleanings supplies which I had purchased in advance for the cleaners. My mother in law was there to let the girls in while I was at work and 2 hours of them being there I get a call from her expressing her concerns so I left work as soon as I could to inspect the job. Needless to say, I was horrified!!!! They "so called" cleaned by using windex on everything, the bathrooms still had soap sm all over and they had the nerve to say I didn't provide them with the right products. They used 4 rolls of paper towels and a whole bottle of windex to clean 2 bathrooms!!! I told them to leave, and then I took a tile spray to the bathroom myself and guess what.... It cleaned beautifully. So I am writing this to say, don't bother wasting your time and money to have someone spray your house with a 3 dollar bottle of windex. What a disgrace!!! Will make sure I tell everyone I know to avoid them, completely unprofessional.