House Helpers Reviews (2)
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Address: 577 Old US 60 Loop, Irvington, Kentucky, United States, 40146
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My stepson signed a HIPPA form in front of me & the receptionist stating Dr***'s office can speak to his father and myself & they MISPLACED IT!
We lived in Florida from 8/XXXX-X/My stepson *** went to see Dr*** because he has an under active thyroid & takes synthroid for itI called the doctor's office times from 5/24-5/attempting to get someone to call me back regarding getting ***'s prescription refilled, as we not only had moved back to NY but *** was still attending college The doctor's office is closed 12-2p.mfor lunch (however our January appointment was for 11a and we did not get seen until almost 1p), my lunch is XX-XX:XXp.m., so I was getting no where & they never attempted to return my call once, so I left a msg for them to call his father, ***His father received a call from the Office Mgr *** on 5/around 430/5pm only to stay that *** had missed his appointment, which they knew why from my earlier msg*** advised her tha
We lived in Florida from 8/XXXX-X/My son *** went to see Dr*** because he has an under active thyroid and takes synthroid for itI received a call from the office manager *** on Tuesday 5/around 430/pm stating that *** had missed his appointmentI advised her that we moved back to NY but that *** needed his prescription filled still because since he was a new patient in NY he would not be able to see a new Dr until the end of August which was out of his control*** advised that he would have to be seen as he wasn't in quite some timeI reminded her that *** was seen in Novemeber/December and that I wasn't going to fly him down from NY to Florida just to have Dr*** write him a new RX*** then became nasty on phone and said that she wasn't going to argue and hung upI called back and tried explaining to her again that *** needs his meds and was met with *** repeatedly saying she wasn't going to talk to me because of HIPPA laws an