House Keeping by Heather & Company

Revdex.com received the following response from the business below:From: Domestic Goddess Date: Tue, Jun 6, at 8:AMSubject: Housekeeping by To: Hello, I have received the notices regarding ID # [redacted] , in reference to a complaint filed by [redacted] First, please accept my apologies for the lack of timeliness I did not make this a priority because I am simply so tired of dealing with him, to be frank MrWoodruff and his wife insisted that there was "soot" in the home Soot is caused by flame They have no woodburning fireplace I asked them to identify the substance further, and expressed to MrWoodruff that we needed to properly identify the substance prior to actual cleaning so that we could best be prepared and use proper product He refused, and curtly stated "just do it" I run an excellent company, and truly do not have the spare time to argue with this man about $ I will delete the invoice and mark him as an undesirable client I apologize that you had to take so much time for this matter Heather HWhen you employ our small business, you employ women and their families, including children These families work locally, shop locally, attend school locally, and pay taxes locally We truly appreciate your business

Revdex.com received the following response from the business below:From: Domestic Goddess Date: Tue, Jun 6, 2017 at 8:43 AMSubject: Housekeeping by To: Hello, I have received the notices regarding ID #[redacted], in reference to a complaint filed by [redacted]First, please accept my apologies...

for the lack of timeliness.  I did not make this a priority because I am simply so tired of dealing with him, to be frank.  Mr. Woodruff and his wife insisted that there was "soot" in the home.  Soot is caused by flame.  They have no woodburning fireplace.  I asked them to identify the substance further, and expressed to Mr. Woodruff that we needed to properly identify the substance prior to actual cleaning so that we could best be prepared and use proper product.  He refused, and curtly stated "just do it".  I run an excellent company, and truly do not have the spare time to argue with this man about $100.  I will delete the invoice and mark him as an undesirable client.  I apologize that you had to take so much time for this matter.  Heather HWhen you employ our small business, you employ 40 women and their families, including 31 children.  These families work locally, shop locally, attend school locally, and pay taxes locally.  We truly appreciate your business