House Of Spices

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is NOT satisfactory to me and the matter has been resolved. I did not hear from the business regarding the weight issue nor did...

they contact me. I would appreciate any response that resolves this issue and would like to know if more products are under the weight limit advertised.
Sincerely,
[redacted]

Review: I got a 20 Lbs bag of rice Laxmi Idli Rice(House of Spices product) from one of the retail stores in Noblesville, IN. The bag was sealed and stitched by the factory and when I weighed in the bag it was 19.46 LBS instead of 20 LBS as advertised. There was .54 LBS more than half a pound of rice missing. I was wondering if more than half a pound of rice was less per bag, how much rice will be missing per each bag for each customer. I weighed in couple of bags before this and all weighed in less than 20 LBS.Desired Settlement: I would like the business to look into it the allegation and correct its weight of the product across all its marketed products and apologize to the customers if all the products are found under weight and make the correction as soon as possible and appease all the customers. The bag without the rice weighs in at .04 lbs.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is NOT satisfactory to me and the matter has been resolved. I did not hear from the business regarding the weight issue nor did they contact me. I would appreciate any response that resolves this issue and would like to know if more products are under the weight limit advertised.

Sincerely,