Houseables

Hi [redacted] , I just spoke to you on the phone regarding ID: [redacted] I have worked the issue out directly the the consumerPlease let me know if there's anything else I need to doBest Regards, [redacted] Houseables, Inc [redacted] Phone: [redacted] x [redacted] Fax: [redacted]

Hi [redacted] ,Per our phone conversation, we cannot issue a refund or replacement for a used itemEspecially since the item has been used for over monthsBelow is our return policy for referenceOur Return Policy is as follows: --------------------------------------------------------- Our return policy is a day money back guarantee from the date of shipmentYou may return the item provided it is new, unused, and in its original packagingOur policy does not honor items that have been misused, modified, repaired or abusedReturn shipping costs are the responsibility of the buyerA cut out of the original Packing Slip or a paper detailing your User ID and Order Number must accompany all returnsCredits and Replacements will be processed within 2-days from the time the return is receivedThis allows us the proper time to both inspect the item returned and to issue either a replacement or appropriate refundA notification will be sent confirming the status of your replacement or refundAll refunds will be sent via the original payment method used--------------------------------------------------------- Return Shipping Instructions The item must be in original or secure packaging to ensure safe arrivalWe are not responsible for any items that are lost or damaged during return shippingPlease ship all returns to the following address: HouseablesATTN: Returns1607-A WOrange Grove Ave.Orange, CA --------------------------------------------------------- Please let me know if you have any other questions or if there's anything else I can do for youThank you Regards, [redacted] Human Resources ManagerHouseables Inc