Housemaster Home And Termite Inspections

Regarding the home inspection performed at [redacted] inspection number...

[redacted]. We acknowledge our client, the buyer [redacted], and his concerns regarding the thoroughness of the inspection of the house and workshop.
Upon review of the inspection report we find no evidence that the inspector missed anything that the client is suggesting in his complaint. There is ample evidence of water damage noted in the report and also a repaired/patched ceiling suggesting previous damage, as was stated to the buyer from the seller. The ratings, comments, and pictures in the report fully disclose serious existing issues and previously repaired issues. Our client is mistaken in his claim that the inspector missed these items. The facts are that the inspector followed both company and state standards during the performance of this inspection, and even exceeded standards in many cases, including walking on the roof. There are certain limitations to a home inspection, including inaccessible areas. The inspector does the best he can to assess the conditions of these inaccessible areas, including the crawl space under the home, but often a full assessment is unrealistic. These restrictions are understood and addressed in the company and state standards, as well as in the inspection service agreement which the client had signed.
We empathize with the client and the issues which exist in the home, but these issues were properly and thoroughly disclosed in the report. Given the facts found in the report, and the fact that the seller had disclosed to the buyer/client that there was previous serious damage to the roof and ceiling to the buyer prior to the purchase, HouseMaster is not in any way responsible for any repairs. We do wish our client well. If there are any other questions or concerns that the buyer has regarding understanding the findings in the report we will be happy to address and clarify those findings.