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Houses Reviews (1)

The representative management of Club at the Creek and Vineyard Apartments, the apartment management division of Houses Inchas very little empathy towards the well being of their tenantsI was without air-conditioning from June, - July, Numerous voicemail messages and emails that were personally sent daily during that period were never received a single responseI was not given the simple courtesy of a return phone call or an email reply to even notify me that my issue was being addressedI expressed that I merely wanted acknowledgement that my messages were received and validation that my needs were worthy of being taken seriouslyI did not expect that my manager personally perform the repairsProperty management refused to accept any accountability for their complete lack of action and this behavior displayed by a property manager is absolutely unacceptableThankfully I am a young and healthy personHowever, consider this -- If I was not able to physically or financially provide for myself, how might these conditions impact my well-being? At the risk of stating the obvious, the Mid-Summer heat and humidity is a well known, severe, health hazard if the proper precautions or accommodations are not taken seriouslyI was made to feel completely helpless and quite frankly, worthless due to the absolute absence of communicationThe only time I was able to reach management was to ask if my voicemail was receivedYes, I had to call to obtain any type of progress updateI successfully reached a representative just one attempt of many over the course of eight daysBy no means is, "It was a holiday weekend", any excuse for the extreme lack of responsivenessAs a matter of fact, I reported the outage on Thursday eveningFurthermore, when business resumed on July, I was met with an attitude full of defensiveness, hostility, and apathy for my experienceApartment managers can not conduct business in this mannerTenants are due the same courtesy and consideration as anyone elseIt is a shame that renters have little to no rights in the state of Arkansas when an establishment demonstrates such blatant indifference to their tenants safety

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Address: 359 Main St, Rockland, Maine, United States, 04841

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