Housing Headquarters, Inc. Reviews (4)
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Housing Headquarters, Inc. Rating
Address: 175 E Hawthorne Pkwy Ste 102, Vernon Hills, Illinois, United States, 60061-1475
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** *** ***
Temporary Housing is a unique type of business. Housing Headquarters plays a delicate role between a policy holder and their insurance company. While the housing company is instrumental in locating temporary housing, negotiating leases and managing rent payments, the contract is between
the policy holder and the landlordThe funding for the expense is provided by the insurance company out of the policy holder’s claim. With respect to *** *** concerns, the accounting team at Housing Headquarters has been proactively communicating with the adjuster, his supervisor and the claims department daily to secure payment information. Today we received an email that the check has been sent to usHousing Headquarters is sending both the past due and the next rent by *** overnight delivery today
Housing Headquarters works with Insurance companies and their policyholders who have suffered the loss of their home. We help them handle all of the details of temporary living arrangements while their home is being repaired. We are not the tenants of the home, however, so we are...
not party to the residential lease. We receive all payments for rental housing and furnishings from the insurance company, and then forward those payments out to the appropriate parties. There are occasionally times payments become delayed, although these are rare. In this specific situation, we were in contact with the Landlord throughout, and we let the Landlord’s representative know on 3/1 that rents were being mailed that day. Rents were indeed mailed as indicated and are currently on their way to the Landlord. We apologize for the inconvenience and do understand the difficulty of the situation.