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Houston Carpet Cleaning

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Houston Carpet Cleaning Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** well, to begin with the tenants were not evicted from my home until September 2016...that *** *** managed.I have photos of the messy work Warren W*** did As for the fans he placed in the home I did not buy any of the fans, he went to habitat for humanity and purchased his materials The blindshe charged me for were from *** or so he said Now, we chose to cancel the appointment with Warren W*** because we live out of town, and we truly can not trust this, persons work We decided not to have Warren W*** to look at the leak he never repaired in the first place, until we had a a company that only deals with chimneys and possible poor work man ship to begin with The point is Warren did not have the knowledge about repairing the masonry to begin with...periodHowever, he did not tell us to try a REAL mason as that was not his area of expertise Now, we have damage again to our ceiling, and a leak coming into the house from some where Again, we are hiring another contractor who only deals in chimneys MrW*** portrays himself as quite the repairman, because he worked at serve pro.The painting was he never finished.the storm door on back we are repairing, large crack at top. His tile man broke the tiles in my bathroom floor.the blinds were never shortened and I was over charged.All my complaints are valid...with photos Home Adviser is aware of his poor work,and have had complaints very similar to mine, alsoHe does not stand behind his work, tells you he will do the work and then either forgets? And leaves the job half completed Not sure he ever repaired the chimney in the first place and that is another reason I am getting a new contractorAnd not sure where he gets the idea I purchased the fans he over charged me for to begin with.I called in a reputable contractor to assess the problem, warren was to
repair by Tuck pointing my chimney...the new contractor states the chimney will need to
be removed to correct the problem. Warren never suggested this, proceeded
to say he would repair the fireplace. If Warren W*** does NOT know what
he is doing, then He should have told us he NOTHING about repairing a leek in the
fireplace. NOT say He knew how to repair, the problem, charge me a large sum of money, for nothing

This particular job was completed in August of last year. The Customer has had no complaints until now. She called 06/05/17 and asked for me to come out and fix a couple of things, as I was leaving she messaged that she didn't need me, that she was going to hire someone else. her total bill was...

6,700.00. This is a rental property and we advised her to replace the carpet but she wanted to have it cleaned to see how clean it would come. She also supplied the materials to be used. She did ask me to replace the ceiling fan and blinds but wanted them to be the cheap ones because this was a rental property. ( Her words). 9-10 months later she calls about these concerns and even with it being so long I was still going to uphold our word and at least check out the problems to see what needed to be done. I was warned not only from the contractor before me but also the management company who was in charge of her rentals about her ways of dealing with things. We did not break any tiles in her floor. They were already broken and she asked us to use the removed tiles from the shower to replace the broken on the floor. The new tiles are white and the old were I believe blue or pink but very old. As for the fan that she supplied, you pull the old one out and install the new one. (She supplied the items ) We do not supply anything with a preference. A lot of her claims are false and I feel that she is upset because we would not just come out after 9 months and re clean for free. She is going on multiple sites to bad mouth my company which is fine. She feels how she feels, however she never even gave us a chance to look and see what is even wrong.

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Address: 763N County Rd 437, Houston, Michigan, United States, 49817

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