I am writing concerning the complaint filed by *** *** and *** *** withThe Revdex.comI was Mrs***'s accountant at Raymond AFroy, Jr.,CPA, P.C, and, at all times I was professional, ethical, and efficient when working withMrs*** and her company.The bill at question
was for work I did over a period starting August 4, and endingNovember 12, Mrand Mrs*** were in the process of buying a new homewhen I was contacted to help her with the processOn August 4, I was first askedby Mrs*** to pull a copy of her personal income tax return and fax it to a realtor thatshe has sent me in an emailI made a copy of the file, a copy of a release required by theIRS, and submitted the copy of the tax return to the realtorI had the same request againNovember 3, and again I complied with Mrs***s request and sent the copy ofthe tax return to another realtorOn November 4, I received an email to please dothe same tor *** *** *** which is Mrs***'s businessAgain I compliedwith Mrs***s request and completed the documents required and emailed thecorporate income tax returnMrs*** called me on November 6, indicating tome that she need some type of confirmation that her corporation actually existedI toldher I would pull a document from the West VA Secretary of State that identifies hercorporation is being in existence I mailed this to Mrs*** on Monday November 10,Mrs*** called the office on that same day and told a receptionist that sheneeded a letter from me stating that her business, *** *** ***, was owned byherWhen I returned to the office I prepared the letter and faxed it to the number left withthe receptionistOn November 14, I was asked to send the letter stating she ownedthe business once moreI complied with Mrs***s request and did not here from heruntil we received the complaint from The Revdex.com.As with most professions, including Mrs***s, this firm as accountants bill by thehourIt is imperative that Mr, Froy charge his customers for our work and to collect theamount due not only to pay us but to stay in business The total time I spent on Mrs.***s account was (Two) hoursIf Mrs*** were billed all of that time herinvoice would have been in excess of $ Mrs*** was only billed $ Mr.and Mrs*** were given copies of their tax returns when they were preparedTheycould have made copies of those, but instead they chose to in essence hire us to do thework for them.As I close to answer the complaint we did nothing that can even be construed wrong orthat warrants a complaintMrs*** was billed for services that she requested us toperform knowing full and well she would have to pay for them.*** ** ***Staff AccountantRaymond AFroy, Jr., CPA, PC
My experiences with Gator Chrysler Dodge Jeep have been absysmal and I would not recommend this dealership for service. My specific issue was standard but it took the dealership 10 days to resolve the service problem and communication regarding the issue was terrible. As a customer, 10 days without a vehicle is terribly irritating so at least do your customer the favor of calling them and keeping them in the feedback loop regarding the repair.
When I was told my vehicle was under warranty, the dealership denied my request for a warrantied part due to wear and tear but they failed to 1. Document the reason in writing, 2. Provide me with the documented reason 3. photograph or keep the non-warranted part. It is my opinion that this lack of oversight points to a high likelihood of this business circumventing the part recall in an effort to just get paid and move on.
This place operates like a communist repair shop based in Eastern Europe in the 80's. There is no other certified dealership within 30 miles so they have no incentive to give good customer service or satisfy anyone because they are the only show in town.
Not a fan.
I am writing concerning the complaint filed by *** *** and *** *** withThe Revdex.comI was Mrs***'s accountant at Raymond AFroy, Jr.,CPA, P.C, and, at all times I was professional, ethical, and efficient when working withMrs*** and her company.The bill at question
was for work I did over a period starting August 4, and endingNovember 12, Mrand Mrs*** were in the process of buying a new homewhen I was contacted to help her with the processOn August 4, I was first askedby Mrs*** to pull a copy of her personal income tax return and fax it to a realtor thatshe has sent me in an emailI made a copy of the file, a copy of a release required by theIRS, and submitted the copy of the tax return to the realtorI had the same request againNovember 3, and again I complied with Mrs***s request and sent the copy ofthe tax return to another realtorOn November 4, I received an email to please dothe same tor *** *** *** which is Mrs***'s businessAgain I compliedwith Mrs***s request and completed the documents required and emailed thecorporate income tax returnMrs*** called me on November 6, indicating tome that she need some type of confirmation that her corporation actually existedI toldher I would pull a document from the West VA Secretary of State that identifies hercorporation is being in existence I mailed this to Mrs*** on Monday November 10,Mrs*** called the office on that same day and told a receptionist that sheneeded a letter from me stating that her business, *** *** ***, was owned byherWhen I returned to the office I prepared the letter and faxed it to the number left withthe receptionistOn November 14, I was asked to send the letter stating she ownedthe business once moreI complied with Mrs***s request and did not here from heruntil we received the complaint from The Revdex.com.As with most professions, including Mrs***s, this firm as accountants bill by thehourIt is imperative that Mr, Froy charge his customers for our work and to collect theamount due not only to pay us but to stay in business The total time I spent on Mrs.***s account was (Two) hoursIf Mrs*** were billed all of that time herinvoice would have been in excess of $ Mrs*** was only billed $ Mr.and Mrs*** were given copies of their tax returns when they were preparedTheycould have made copies of those, but instead they chose to in essence hire us to do thework for them.As I close to answer the complaint we did nothing that can even be construed wrong orthat warrants a complaintMrs*** was billed for services that she requested us toperform knowing full and well she would have to pay for them.*** ** ***Staff AccountantRaymond AFroy, Jr., CPA, PC
My experiences with Gator Chrysler Dodge Jeep have been absysmal and I would not recommend this dealership for service. My specific issue was standard but it took the dealership 10 days to resolve the service problem and communication regarding the issue was terrible. As a customer, 10 days without a vehicle is terribly irritating so at least do your customer the favor of calling them and keeping them in the feedback loop regarding the repair.
When I was told my vehicle was under warranty, the dealership denied my request for a warrantied part due to wear and tear but they failed to 1. Document the reason in writing, 2. Provide me with the documented reason 3. photograph or keep the non-warranted part. It is my opinion that this lack of oversight points to a high likelihood of this business circumventing the part recall in an effort to just get paid and move on.
This place operates like a communist repair shop based in Eastern Europe in the 80's. There is no other certified dealership within 30 miles so they have no incentive to give good customer service or satisfy anyone because they are the only show in town.
Not a fan.