The owner damaged my diamond while performing requested services and lied about fixing the damageThe finished ring was still chipped I purchased a new setting for my carat princess cut diamond on 1/12/from [redacted] , owner of Marquirette's The price of the setting was $and the item number was FXXXXX Mr [redacted] accepted a trade of my personal jewelry and I had a store credit of $from a previous purchase The work was supposed to be completed in one week The owner called on 1/27/and said my diamond was chipped "under the prong" which was not visible until he removed it from the original setting He did not provide any photographic evidence of this or provide me an opportunity to inspect the diamond myself He said he would have it re-cut and ready to be picked up in one week I picked up the ring on 2/1/(after only days), and had it appraised and inspected immediately The diamond was set crooked, and it was visibly chipped in the new setting
The owner damaged my diamond while performing requested services and lied about fixing the damageThe finished ring was still chipped
I purchased a new setting for my carat princess cut diamond on 1/12/from *** ***, owner of Marquirette's The price of the setting was $and the item number was FXXXXX Mr*** accepted a trade of my personal jewelry and I had a store credit of $from a previous purchase The work was supposed to be completed in one week The owner called on 1/27/and said my diamond was chipped "under the prong" which was not visible until he removed it from the original setting He did not provide any photographic evidence of this or provide me an opportunity to inspect the diamond myself He said he would have it re-cut and ready to be picked up in one week I picked up the ring on 2/1/(after only days), and had it appraised and inspected immediately The diamond was set crooked, and it was visibly chipped in the new setting
The owner damaged my diamond while performing requested services and lied about fixing the damageThe finished ring was still chipped I purchased a new setting for my carat princess cut diamond on 1/12/from [redacted] , owner of Marquirette's The price of the setting was $and the item number was FXXXXX Mr [redacted] accepted a trade of my personal jewelry and I had a store credit of $from a previous purchase The work was supposed to be completed in one week The owner called on 1/27/and said my diamond was chipped "under the prong" which was not visible until he removed it from the original setting He did not provide any photographic evidence of this or provide me an opportunity to inspect the diamond myself He said he would have it re-cut and ready to be picked up in one week I picked up the ring on 2/1/(after only days), and had it appraised and inspected immediately The diamond was set crooked, and it was visibly chipped in the new setting
The owner damaged my diamond while performing requested services and lied about fixing the damageThe finished ring was still chipped
I purchased a new setting for my carat princess cut diamond on 1/12/from *** ***, owner of Marquirette's The price of the setting was $and the item number was FXXXXX Mr*** accepted a trade of my personal jewelry and I had a store credit of $from a previous purchase The work was supposed to be completed in one week The owner called on 1/27/and said my diamond was chipped "under the prong" which was not visible until he removed it from the original setting He did not provide any photographic evidence of this or provide me an opportunity to inspect the diamond myself He said he would have it re-cut and ready to be picked up in one week I picked up the ring on 2/1/(after only days), and had it appraised and inspected immediately The diamond was set crooked, and it was visibly chipped in the new setting