Hoverboards

On Fri, Mar 30, at 9:AM, ***, Renee ** [redacted] wrote:Hi, this is in regards to the complaint # aboveYes I have heard from the company and yes, they finally resolved it by sending me the parts that I neededI received them Monday, March 26thThank you for responding and thank you for following through with thisI don’t know if you will hear from themI believe they advertise as a big company but think it’s run by just a couple of guys that just might be strugglingKind Regards, Renee ***

Our warranty policy is listed below, which is 90-days from the date of purchaseThe customer needs to send the unit back for repair (we do not reimburse shipping charges)We will then repair the Hoverboard and return the unit back to the customer

Charger and Battery were sent out as requested

[A default letter is provided here which indicates...

your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Karen [redacted]

On Fri, Mar 30, 2018 at 9:41 AM, [redacted], Renee ** [redacted] wrote:Hi, this is in regards to the complaint # above. Yes I have heard from the company and yes, they finally resolved it by sending me the parts that I needed. I...

received them Monday, March 26th. Thank you for responding and thank you for following through with this. I don’t know if you will hear from them. I believe they advertise as a big company but think it’s run by just a couple of guys that just might be struggling. Kind Regards, Renee [redacted]