Howard Johnson Carlisle PA

---- Forwarded message ----------From: # [redacted] *** < [redacted] >Date: Thu, Jun 12, at 3:PMSubject: HOJ [redacted] To: [redacted] < [redacted] > Revdex.com ID: [redacted] Dear [redacted] : Thank you for contacting the Howard Johnson Customer Care department concerning your stay at the Carlisle, PA hotelWe sincerely apologize that the property did not meet your expectations of Howard Johnson’s high standard of guest service I would be happy to assist you in resolving your concern with this propertyPlease provide the following information to help me expedite the process: Credit card statement showing charges for the reservations If you are sending a copy of a credit card statement, please black out your address, credit card number and any personal informationAll I need to see is your name on and the relevant charges to this case If you have access to a fax machine, please fax the information to our office at ###-###-####Please note your case number of on the document Once I have received this information, I will be in a position to evaluate your concern and determine what to do next Thank you for your patience in this matter [redacted] Customer Care Specialist Wyndham Hotel Group

---- Forwarded message ----------From:
"">[redacted] Date: Thu, Jun 12, at 3:PMSubject: HOJ [redacted]To: [redacted]
Revdex.com ID: [redacted]
Dear [redacted]:
Thank you for contacting the Howard Johnson Customer Care department concerning your stay at the Carlisle, PA hotelWe sincerely apologize that the property did not meet your expectations of Howard Johnson's high standard of guest service
I would be happy to assist you in resolving your concern with this propertyPlease provide the following information to help me expedite the process:
Credit card statement showing charges for the reservations.
If you are sending a copy of a credit card statement, please black out your address, credit card number and any personal informationAll I need to see is your name on and the relevant charges to this case
If you have access to a fax machine, please fax the information to our office at ###-###-####Please note your case number of on the document
Once I have received this information, I will be in a position to evaluate your concern and determine what to do next
Thank you for your patience in this matter
[redacted]
Customer Care Specialist
Wyndham Hotel Group