Howard McLain Heating & Air

phone response - it was an oversight on our part, it was not part of the original contractWe has since taken care of this issue

The documents attached consist of proposals, worksheet to figure the original proposal, a list of phone messages from our answering service showing the dates and messages of Mr***'s calls to us and the last attachment is what our salesman Johnny C*** wrote up showing dates, times and
descriptions of interactions with the customerThere is an entry on that last document written in by *** *** that I will translate because his writing is hard to read.It says:6-2-Made repairTold him contract did not say water to run to streetReally wasn't holding waterJust fixed a couple of spots for him while we were there.Please let me know if there is anything else you need.Thank you!Barb D***

The documents attached consist of 2 proposals, 1 worksheet to figure the original proposal, a list of phone messages from our answering service showing the dates and messages of Mr. [redacted]'s calls to us and the last attachment is what our salesman Johnny C[redacted] wrote up showing dates, times and...

descriptions of interactions with the customer. There is an entry on that last document written in by [redacted] that I will translate because his writing is hard to read.It says:6-2-15 Made repair. Told him contract did not say water to run to street. Really wasn't holding water. Just fixed a couple of spots for him while we were there.Please let me know if there is anything else you need.Thank you!Barb D[redacted]