Howard Systems Voice Data & Video Wiring, LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , to refund my paymentsHowever I have received several letters in the mail stating that my lease was terminated and I paid my collision fee therefore I should not owe any more on my accountIn the business response it is stated that I did not reach the "age requirement of 18" however I am years old and was when I went to apply and I was told I had to be years oldI also know that my date of birth was not incorrectly put in because when I was approved the second time it was put in correctly and I was still approvedI haven't received any letters about a balance amount only about my lease being terminated Regards,

I am writing you in response to the Revdex.com Complaint, ID ***, submitted to you by *** *** concerning a credit reporting dispute with Freedom Rides, Inc
"">We acknowledge that on January 16, 2015, *** *** filed a complaint with the Revdex.com alleging the following concerns: 1. Freedom Rides has “ruined her credit” by reporting two repossessions on her credit bureau 2. *** *** would like Freedom Rides to remove the repossession with the zero balance from her credit bureau, because the account was terminated due to a mechanical issue The facts are as follows: 1. On August 12, 2011, Freedom Rides leased a Toyota Scion to *** *** 2. On March 1, 2013, *** *** had the brakes lines replaced and some exhaust work done on the vehicle. Freedom Rides assessed $to her account 3. On March 18, 2013, Freedom Rides leased a second vehicle to *** ***, a Dodge Ram 4. On May 6, 2013, *** *** brought her vehicle in for service complaining about a burning smell. Freedom Rides diagnosed the problem as a clogged throttle body and a faulty trans motor mount. Freedom Rides assessed $to her account for the cost of the repairs
1. On May 15, 2013, *** *** brought her vehicle back complaining of a no-start. Freedom Rides diagnosed the problem as faulty crank and cam sensors, a bad ignition coil, and an electrical short. Freedom Rides assessed $to her account for the cost of diagnosing the problem. Since further repairs were necessary, *** *** decided to end the lease early and not complete the repairs. In order to terminate the account in good standing, *** *** would have had to pay all of the above charges plus the early termination fee of $in accordance with her contract. *** *** paid $of the total amount due, which left a remaining balance of $1,268.10. Freedom Rides agreed to report her account as closed and “paid as agreed” when she paid $1,of the amount due. Freedom Rides assessed $1,to her Dodge Ram account
2. On May 20, 2013, *** *** paid $towards the $1,due
3. On June 20, 2013, *** *** returned the Dodge Ram as a voluntary repossession
4. As of the date of this letter, *** *** owes Freedom Rides $for the unpaid repairs and early termination fee on the Toyota Scion and $1,for unpaid rent, late charges, and excessive wear and tear on the Dodge Ram
In response to *** ***’s concerns, Freedom Rides provides the following resolution:
1. Freedom Rides is willing to settle this matter with *** *** for $1,500.00, which must be paid by April 30,
2. In exchange for paying $1,500.00, Freedom Rides will report both accounts as closed and “paid as agreed,” which will remove the repossession codes from her credit bureau
3. In addition, we stipulate that *** *** withdraw all derogatory remarks from her complaint as they are unfounded and untrue
If *** *** has any other questions or concerns about her accounts, we would be happy to assist her. Our Customer Service Manager, *** *** *** *** ** *** ** *** ***
Sincerely,
*** ** *** ***

See the attached response letterI apologize for the oversight and delay of my response

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, to refund my paymentsHowever I have received several letters in the mail stating that my lease was terminated and I paid my collision fee therefore I should not owe any more on my accountIn the business response it is stated that I did not reach the "age requirement of 18" however I am years old and was when I went to apply and I was told I had to be years oldI also know that my date of birth was not incorrectly put in because when I was approved the second time it was put in correctly and I was still approvedI haven't received any letters about a balance amount only about my lease being terminated

Revdex.com:
font-family: Verdana;">I have reviewed the response made by the business in reference to complaint ID [redacted], to refund my payments. However I have received several letters in the mail stating that my lease was terminated and I paid my collision fee therefore I should not owe any more on my account. In the business response it is stated that I did not reach the "age requirement of 18" however I am 18 years old and was when I went to apply and I was told I had to be 21 years old. I also know that my date of birth was not incorrectly put in because when I was approved the second time it was put in correctly and I was still approved. I haven't received any letters about a balance amount only about my lease being terminated.
Regards,