Howie Voigt's Appliance Service Center, div. of VanVreede TV & Appliance

We apologize for the delayed service experience you have hadOur goal is to satisfy 100% of our customersWe understand we failed to reach what was expected of us, and as the largest appliance service center in northeast Wisconsin, we do not get to that point without offering better customer
service than what was providedTo specifically address the issues you have had, there was an extended warranty taken out on the unit and there are procedures that need to be taken to assure the work performed if covered under that warrantyAt times, that can cause a delay in serviceThe part we needed was also on a temporary backorder through the manufacturer, so no alternatives were available in obtaining the part any quickerWe try to service every customer as quickly as we canThe service on this unit was completed on Wednesday 03/We hope that this experience does not deter you from using our service in the future*** *** Service and our parent company Van Vreede’s both take great pride in our top ratings with the Revdex.com and will do everything possible to ensure 100% satisfaction

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***