Revdex.com:I spoke with Synergy on four occasions, two of which were in person. Synergy concluded that the issue was a result of an error on their part. They attributed the swipe-in by an active member, who happens to have the same initials as me, with my account. ...
After review, they concluded that my account has been cancelled since October 2015 (November 2015). I received a statement saying that the status of my account remains cancelled as of October 2015 and there are zero balances outstanding.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It's in their habits all lies and make up stories. But the gym customers actually are victims. The gym is a notorious scammer. It was sued by city court in 2016 and fined $60K for scamming it's customers. I paid for training sessions but the manager refused to fulfill all my contractual sessions. He purposefully wasted me a lot time to talk to him many times in the gym and completely went crazy harassing me which shows zero professional manner. He also made it impossible for me to train with anyone. The dispute will continue until we reach agreement for a refund for the service they did not provide.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Regarding this issue, I personally talked to her, and mailed her a refund check on 02.**.2017, check number [redacted], amount $52.24.If needed, I can send you copy of the check.This was resolved, so I don't know why she started the complaint at the first place. Regards,Sanja
Dear Representative at Revdex.com, In response to your complaint ID [redacted], we have found the account details of the customer [redacted]. We apologize for the inconvenience caused due to the misplacement of the letter of cancellation. An official letter of cancellation, signed by the customer is...
mandatory gym protocol. However, we have corrected all information pertaining to the customer and and we will also be alerting the debt agency to cease collection activity on his account. Apologies again for the inconvenience. Thanking you. Sanja P[redacted]
Revdex.com:I spoke with Synergy on four occasions, two of which were in person. Synergy concluded that the issue was a result of an error on their part. They attributed the swipe-in by an active member, who happens to have the same initials as me, with my account. ...
After review, they concluded that my account has been cancelled since October 2015 (November 2015). I received a statement saying that the status of my account remains cancelled as of October 2015 and there are zero balances outstanding.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Customer received her refund check, and already cashed it.This case is resolved
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
It's in their habits all lies and make up stories. But the gym customers actually are victims. The gym is a notorious scammer. It was sued by city court in 2016 and fined $60K for scamming it's customers. I paid for training sessions but the manager refused to fulfill all my contractual sessions. He purposefully wasted me a lot time to talk to him many times in the gym and completely went crazy harassing me which shows zero professional manner. He also made it impossible for me to train with anyone. The dispute will continue until we reach agreement for a refund for the service they did not provide.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Regarding this issue, I personally talked to her, and mailed her a refund check on 02.**.2017, check number [redacted], amount $52.24.If needed, I can send you copy of the check.This was resolved, so I don't know why she started the complaint at the first place. Regards,Sanja
Dear Representative at Revdex.com, In response to your complaint ID [redacted], we have found the account details of the customer [redacted]. We apologize for the inconvenience caused due to the misplacement of the letter of cancellation. An official letter of cancellation, signed by the customer is...
mandatory gym protocol. However, we have corrected all information pertaining to the customer and and we will also be alerting the debt agency to cease collection activity on his account. Apologies again for the inconvenience. Thanking you. Sanja P[redacted]