Hoyt Roofs

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] Stating that I cancelled the order and one day later I rescheduled is not true at allI was Talking to [redacted] the salesperson and as soon as I told him how much I paid the other company that did the work, the line got cutoffWas not sure if he hang up on me to not waste his time or whatI tried calling him again and he would not answer.Had to call the office minutes later to ensure that the message "Cancel this order" as I had another company do the workSigned the contract in October/12/and the company expect me to be their slave and wait till December/30/2015? For them to go and do the work without getting my permission and then to tell me a very wrong and untrue story is illegal and a full lie Why would I cancel with one person and call min later to rescheduleThis is truly unbelievable, they would not take accountability for their mistakes and just want to make moneyTheir general manager told me that they found few hours and because my job was very small they went ahead and do it without even notifying meEvery time I call the office or [redacted] ***, I call from my home phone and ask them to always call my home as my cell does not get reception and they never even once called my home phoneI still have paper that I was supposed to sign to give them permission to work on my roof that I have not signedShame on them to spread lies in this manner and not take accountability for their mistakesWhy would I pay another company dollars and then turn around and ask Hoyt to rip it all up? Shame on them to insult their customer's intelligence, humiliate their customers in this manner, and cause their customers that much stress and anxiety for them to make moneyThese are unacceptable lies and [redacted] even admitted later that when the secretary somehow left a message for him to go ahead with the order right after I cancelled the order he was baffled and could not believe itHe has my home number and my email and they would not call my home or email me to ensure there was no mistake? Shame on them shame shame shame to just cause all these problems to their customer and not even admit for a minute any responsibilityHad to pay because they bullied me and the general manager kept calling and bullied me a lot about ripping my roof and harming my building and my tenants and this was unacceptable Another lie is all the stains on the roof are from the new roof and have nothing to do with the skylightI had to get another roofer to give me their opinion and they said this has nothing to do with the skylight and it is mainly the roof that was installed against my will by HoytTheir response is unacceptable and they have to take accountability for the leaking roofI am trying to find out all my options as they know that legal action will cost me a lot of money that I do not haveShame on this company they proved to be a very unprofessional and irresponsible company and they never deliver what they promised a non leaking roof.Their response is unacceptable and I consider it irresponsible and an insult to me as a customerThey need to fix the leaking roof as it is causing a lot of damage to my unit