Hsbc Bank Usa, N.a

The appropriate management has been engagedA response will be sent directly to the client under separate cover

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Letter did not address customer service rep refusing to transfer me to her [redacted] , refusing to share her employee ID as well as hanging up on me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]