Good afternoon I am fully aware of Mrs [redacted] title issue The lady that traded this juke into us took forever getting the proper out of state paperwork to us When we sold this unit to Mrs [redacted] I was not aware that there was still a outstanding issue with title on this Juke in question When Mrs [redacted] called days after delivery and asked about her title work so she could get her plates I started my investigation on why? The former owner has some issue within the state she used to live in and they are requiring us to send several state forms to them to "clear" the title for us Dealing with this state is a true pain and their process has no urgency to resolve this matter for us I have been in contact with Mrs [redacted] and we offered to make her 1st payment( $ ) and supplied her with a dealer tag on her juke till matters get resolved I have empathy for Mrs [redacted] and we are expediting this as fast as we can We want nothing but complete customer satisfaction and handle business in a professional and fair way With over yrs in the business we set the bar on satisfaction Please feel free to contact me if anymore questions do arise on this situation Kindly, Zachary RS [redacted] General Manager Hubler Nissan 317-888-zs***@drivehubler.com
The Warranty Refund requested has been processed and the check in the amount of $will be cut on 3/26/I will instruct Mrs [redacted] to stop by the dealership to pick up or we can mail itThe Business Manager that [redacted] talked with originally was terminatedShe talked with ***, the new Business Manager and the refund process started immediatelyIt takes a few days to process and the check will be on my desk Wed the 26")I am truly sorry for the delayIf she has any questions she can call me at any tune Best Regards, [redacted] General Manager Hubler Nissan 317-888-
Good afternoon I am fully aware of Mrs [redacted] title issue The lady that traded this juke into us took forever getting the proper out of state paperwork to us When we sold this unit to Mrs [redacted] I was not aware that there was still a outstanding issue with title on this Juke in question When Mrs [redacted] called days after delivery and asked about her title work so she could get her plates I started my investigation on why? The former owner has some issue within the state she used to live in and they are requiring us to send several state forms to them to "clear" the title for us Dealing with this state is a true pain and their process has no urgency to resolve this matter for us I have been in contact with Mrs [redacted] and we offered to make her 1st payment( $ ) and supplied her with a dealer tag on her juke till matters get resolved I have empathy for Mrs [redacted] and we are expediting this as fast as we can We want nothing but complete customer satisfaction and handle business in a professional and fair way With over yrs in the business we set the bar on satisfaction Please feel free to contact me if anymore questions do arise on this situation Kindly, Zachary RS [redacted] General Manager Hubler Nissan 317-888-zs***@drivehubler.com
The Warranty Refund requested has been processed and the check in the amount of $will be cut on 3/26/I will instruct Mrs [redacted] to stop by the dealership to pick up or we can mail itThe Business Manager that [redacted] talked with originally was terminatedShe talked with ***, the new Business Manager and the refund process started immediatelyIt takes a few days to process and the check will be on my desk Wed the 26")I am truly sorry for the delayIf she has any questions she can call me at any tune Best Regards, [redacted] General Manager Hubler Nissan 317-888-