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Hudson Solar

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Hudson Solar Reviews (9)

Hudson Solar is very sorry to hear of the tax credit usabilitycomplaint by our customer, *** ***. We strive to make our customers happy through haneducation and in-person sales processes. While we dislike having an upset customer, Hudson Solar did notify this customer on how
to assesshis tax credit eligibility and there was no deception on the part of Hudson Solar. *** *** came to Hudson Solar as an educated solar customer who had acquired a solar system at a previous residence in California. Our highly trained salesperson took him through our typical process, outlining expectations and costs. When discussing the tax credit portion of going solar, it is our policy to tell customers to consult a tax advisor. Hudson Solar does not provide tax advice. Hudson Solar believes that private, financial information should only be obtained and discussed by tax professionals. Hudson Solar is careful to highlight this fact at two stages inour customer facing documentsFirst, on our proposal, the two available tax credits have asterisks next to them. The asterisk description is not hidden and is, in fact, located right below the net cost figure so that it is a conversation point. The asterisk reads, “…consult with a tax advisor.” In this case, the figures on the proposal, tax credits with asterisks, and the description, were all circled by the salesperson during the proposal presentation to this customerand before he signed itThe second mention is in our three page Customer Purchase AgreementAt the top of the second page, our wording is as follows, "The Owner may be eligible for a New York State Tax Credit of up to $XXand a Federal Tax Credit of up to $XXThe Owner will be solely responsible for applying for these credits and meeting any terms and conditions required by the New York State Department of Taxation and Finance and the Internal Revenue ServiceThe Contractor makes no representations or warrantee that the Owner will receive these tax credits and has no responsibility or liability whatsoever if the Owner does not receive any tax creditsThe Owner should consult a tax professional to determine the applicability of these tax credits to his or her own financial situation.” Hudson Solar makes an effort to review the entire contract with the customer or at the very least, answer questions. This section clearly outlines the process for tax credits and relieves Hudson Solar from any responsibilitybecause we really are not in the position to assess a customer’s personal financial situation or provide tax advice. The first meeting with this customer occurred in April and the installation went in September 2015. Hudson Solar would have cancelled the contract if the customer had reviewed his tax situation during this five-month period and informed us that it would not work for him. With a signed proposal and a signed contract from the customer, Hudson Solar kept up our contracted duty to install a solar systemThe system is installed, producing power as promised and regardless of this complaint, is under its full warranty andwill be serviced by Hudson Solarif any future problemmay occur. Out of the systems Hudson Solar has installed, this type of complaint has been incredibly rareTax credit issues have been caught prior to installation and payment of the system as Hudson Solar requests that the customer do his/her due diligence with their own financial situations. Hudson Solar does not provide tax advice and has never led customers to believe we do. We do feel badly that this customer did not have a positive experience with the tax creditsDue to the personal situation of this customer, Hudson Solar did make a financialoffer to help the customer recoup some of their apparently unusabletax credits, but this offer was turned down

From the first call to Hudson Solar I was pleased. Every person is incredibly professional, respectful, and accommodating. Chris, the sales rep. went above and beyond. He was always available to answer questions. I was never left waiting. The process itself was quick and painless. Within one week the solar panels were installed, the project inspected, and we were solar. Even after all money was paid, Chris emailed me with suggestions. In fact, he even came over the house one month after the project was completed to answer questions in person. I love Hudson Solar and highly recommend their product to anyone.

After having four companies provide us with quotes and product information we decided to use Hudson Solar and are very happy that we did. The entire process was a terrific experience from first meeting our sales person to the financing and installation. Every step of the process was very well managed and we were always kept in the loop during the entire installation. The men doing the installation were very clean and considerate of our home. Our system is perfect for our electrical use and after a year of having the system we are right on target with our usage. We appreciate that we were able to purchase our system rather than rent it and that we were not oversold on the number of panels that would support our needs. We highly recommend this company to meet all your needs.

We looked around a lot before going with Hudson Solar. The weren't the cheapest, although they did offer us cheaper alternatives, but they also didn't offer us what appeared to be the unrealistic returns that we got from some other providers. Our project manager Chris P[redacted] was there to answer each and every concern that we had and to offer his experienced opinion. He listened to exactly what we wanted and designed a system to fit our needs and wants. The engineers and installation staff were clearly experienced, helpful and accommodating. We went live last September and have been incredibly happy. They continue to monitor our production on a regular basis to insure the system is working as it should. We would highly recommend Hudson Solar!

The ONLY choice for Solar in the Hudson Valley!

As a homeowner who recently had a Solar system installed by Hudson Solar, I can’t say enough good things about this company. From the beginning of inquiring about purchasing a system to a year later today, they have been friendly, professional, and very fast getting our system from first concept to completed and saving us money daily. Whether it was getting us information, explaining the financing details (tax credits and rebates), and following up with us through the entire project (even a months after completion), our representative Chris has been nothing short of fantastic. As far as the system itself, the installation process was seamless and impressive. Wes and his installation crew are very skilled at their craft. The job was completed quickly, they do extremely clean work always with a mindful eye on the overall aesthetics. There was virtually no interruption to our daily lives while the install was happening. It was obvious that they truly care and are passionate at their craft as well as happiness of their customers. I am extremely happy that we choose Hudson Solar, and would make the same choice 100 times over if I had to do it again. Our monthly electric bill is a fraction of what it once was. In a highly competitive industry right now, I can say that there is only one choice for solar in the Hudson Valley, and it’s clearly Hudson Solar!

-[redacted]

Our solar panel installation was completed in December of 2015 by Hudson Solar. This was a residential installation of 33 panels on our 3 car garage roof. The installation could not have gone any better. All of our questions were answered in advance and suggestions for improvements were made by Hudson Solar. Their people were very professional and really knew what they were doing.

The installation was completed on time. Their were no cost surprises. Our electric bill has taken a nose dive. We could not be happier with this installation.

I wanted to use a local/regional company that had been in business for a while. They were doing solar panels before it became fashionable, so I valued their experience and their record of success was not from massive national advertising campaigns. If I had a problem, the phone wasn't answered out West somewhere, but in the Hudson Valley. I also know many issues are from many companies using less than quality components. Hudson Solar uses all quality equipment.

I had done a lot of reading, so I didn't really need to be sold. Hudson Solar handled all the paperwork and did all the contacts, from the filing for the building permits, filing with the lenders (I bought, not leased), arranging things with the Utility (Central Hudson), arranging for inspections, dealing with [redacted] for the rebates. In addition, they easily dealt with a special issue with my install, as I had a generator hookup at the meter. They engineered a solution that would still allow me to use the generator if needed during an extended power failure (say at night when the panels aren't operating,)

As with any outdoor construction project, you are at the mercy of the weather, but the install was done within the week.

The install crew were friendly, professional, accommodating and informative., To be succinct , they knew their stuff. They left the worksite neat and clean everyday.

Upon completion, the Project Manager Josh explained how the system worked, the controls, the monitoring system. I haven't had to do any follow-up, but even after they had my money, they were very responsive.

I would heartily recommend Hudson Solar if you want a quality, experienced, knowledgeable LOCAL company for your solar electric project.

There are three main aspects I would mention as a review: the product and it's construction, the installation and the staff. Since I began looking at ground mount systems I've looked at several other systems in my area and I would rate Hudson Solar's the highest. The plan for installation and engineering group was flexible with all my requirements and the completed system is neat and professionally installed. As for the staff, every person from Hudson Solar has been and continues to be professional and more then willing to make the relationship positive. I'm very pleased on all three of these aspects and certainly would recommend their system and service.

The city of Saratoga Springs, NY researched and found 2 suppliers of solar panels they recommended. I listened to both and went with Hudson Solar. One big reason was that I was given many referrals from Hudson I could contact and they all responded quickly and very favorably. Another big reason was the people who work for Hudson Solar. I had initially spoken with a person who had been at Hudson for a very long time and he brought along the person replacing him. There was a seamless transition and I think that speaks highly of how things were handled. Because at the time of installation, I was unable to go downstairs where the master controls are for the solar, the person from Hudson helped provide me with a way of getting a device installed so I could read the controls remotely upstairs. This was extra effort on his part and he did this willingly and quickly.

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Description: CONTRACTORS - SOLAR ENERGY, SOLAR ENERGY EQUIPMENT & SYSTEMS DEALERS, SOLAR ENERGY SYSTEM DESIGN & INSTALLATION, SOLAR PANEL CLEANING

Address: 13 Hook Rd, Rhinebeck, New York, United States, 12572-1147

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Shady, yet now dead: once upon a time this website was reported to be associated with Hudson Solar, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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