HugeDomains.com

[redacted] has come to HugeDomains.com in error, we are selling the domain called [redacted] (bitcoin is singular), but [redacted] is looking for the website [redacted] (Bitcoins is plural), which although there is only a single letter difference makes it a completely different...

domain name.  HugeDomains.com has no affiliation with the website operated at [redacted] According to the site the contact information for the company [redacted] is looking for is the following: [redacted] And based on Whois for the domain, the owner can be found at: [redacted]
 Thank you,HugeDomains Customer Support

Complaint: [redacted]
I am rejecting this response because:This issue is currently pending.  Per HugeDomains request I have already sent an inquiry to their legal department regarding the use and sale of my name as a part of the web address, [redacted].  I was told it will take 5 - 10 business days to receive a response regarding this.  Until then I consider the issue unresolved for the time being.
Sincerely,
[redacted]

Mr. [redacted] contacted us on February 3, in regards to a domain which he had failed to renew and subsequently lost through the domain lifecycle process as explained in detail by ICANN at the following webpage: https://www.icann.org/resources/pages/gtld-lifecycle-2012-02-25-en  His initial...

contact stated he wanted to get the domain back in his possession.  We responded to his request stating that if he could prove he was the previous owner of the domain we would offer him the domain for $1300.  The complainant responded to our offer stating he believed he had legal right to the domain and would be taking the issue up with ICANN.org and other authorities. We instructed Mr. [redacted] at that point to email [email protected] detailing his claim to the domain and to provide supporting documentation for that claim. Since that final request we have not heard back from Mr. [redacted].  HugeDomains purchases generic domains that can have many uses and many potential end users.  However, we have a specific process in place to review any type of claims people make on our domain names, specifically trademark claims which would give past owners’ rights to a domain name we have legally and rightfully purchased.   The first and easiest step is to submit an email to [email protected] detailing the person’s claim to the domain and any specific details.  We ask people to provide any and all supporting documentation.  Our legal team then reviews the claim and responds back to the person making the claim within a week.  If the person doesn’t accept our response they are free to file a complaint through a specific domain name dispute policy set forth by ICANN, called the Uniform Domain-Name Dispute Resolution Policy (UDRP).   The full policies for the Uniform Domain-Name Dispute Resolution Policy (UDRP) can be viewed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en  While we can’t make any promises on a specific outcome, we have shown we are willing to work with Mr. [redacted].  We are just waiting for him to provide the requested documentation so we can complete a full review of his claim.  Also please note Mr. [redacted] is not a customer of HugeDomains.com this complaint is regarding ownership of a domain.

Without knowing the exact domain Mr. [redacted] is referencing we can only make a general response to his complaint.  A domain name must be renewed every year, and if a domain name is not renewed it becomes released for another company to purchase and use.  This process is specifically...

outlined by the Internet Corporation for Assigned Names and Numbers (ICANN) and is described as the lifecycle of a domain name. HugeDomains.com watches the list of domains becoming publicly available and attempt to acquire those domains that fit our business model.  We have no knowledge of the previous owners, or under what circumstances a previous owner let a domain name expire.  Many people contact us about our domains and we review all inquiries on a case by case basis and we are happy to discuss this situation more fully with him. Mr. [redacted]’s complaint also references the content of his website.  However, HugeDomains only acquires domain names, not website content.  Mr. [redacted] will need to contact his old hosting company to recover his content as that is not something HugeDomains has any access to. It’s important to note that Mr. [redacted] is not a customer of HugeDomains, he is disputing ownership of a domain. Thank you,HugeDomains Customer Support

Mr. [redacted]’s recollection of events is essentially correct.  However, Mr. [redacted] also indicated in an email on April 30, that if we couldn’t come to an agreed upon solution that he would be turning the matter over to his Attorney for further follow-up.   Since we couldn’t come to a...

satisfactory result we were waiting for Mr. [redacted]’s Attorney to follow-up with us.  However, if Mr. [redacted] is willing to continue the discussions on his own we are more than willing to continue the conversation.   Please note that Mr. [redacted] is not a customer of HugeDomains, he is disputing ownership of a domain.

Initial Business Response /* (1000, 5, 2015/07/23) */
[redacted] has received the Cease and Desist and our normal response time is 5 - 10 business days after receiving the paperwork as this requires review by corporate counsel. We have finished our investigation and are following up...

directly with Mr. [redacted]. Based on our research we do not believe Mr. [redacted] has a claim to the referenced domains. We are willing to discuss selling the domain to Mr. [redacted] through our normal process.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/27) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The domains have been purchased in bad faith to sell at an increased price, there was never any content associated with these domains and our trademarks protect us from these types of situations, however they are not willing to negotiate a reasonable price. We are looking for a reasonable rate to secure the domains prior to proceeding with legal recourse.
Final Business Response /* (4000, 9, 2015/07/29) */
Mr. [redacted]'s rebuttal provides no new information, it only restates his request that we negotiate with him. HugeDomains.com did respond directly to his original C&D asking him to provide evidence of his trademark claims. We also recommended he consult with an Intellectual Property Attorney to properly advise him and provide the documentation we requested to support his claims of a trademark.
To date Mr. [redacted] has not responded to any of our requests for the supporting documentation or with his attorney's contact information. Since we don't see any new information or significant change in Mr. Andresen's position we don't see any reason to move from our position. At this point in time Mr. [redacted] will need to submit a formal C&D filed by a licensed attorney with supporting documentation or a file a UDRP to claim the domain names in question.
As stated in our previous response Mr. Anderson is not currently a customer of HugeDomains this complaint is regarding ownership of a domain and we believe it falls outside the purview of the Revdex.com.

Initial Business Response /* (1000, 5, 2015/11/05) */
HugeDomains has been in communication with Ms. [redacted] and we asked her for proof of trademark and supporting Intellectual Property documentation. Ms. [redacted] has not provided the requested documentation at this time. At the moment she is...

relying strictly on her personal interpretation of ICANN regulations as the basis of her claim without providing any supporting documentation.
We disagree with her assessment and have already recommended she retain the assistance of an Intellectual Property Attorney or file a Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) and send the issue to arbitration to dispute ownership of the domain name. The steps for filing a UDRP are detailed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en
Unless and until Ms. [redacted] provides the requested documentation or files an official complaint we will hold firm to our position that Ms. [redacted] doesn't have a valid claim to the domain.
Initial Consumer Rebuttal /* (3000, 7, 2015/11/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Businesses like Huge Domains absolutely disgust me. They pounce on viable domain names, and expect thriving businesses to pay them to reclaim ownership of something that did not have history of owning. Imagine that. Yes, I communicated with them via phone and email in attempt to understand WHY they would have interest in my domain name? Was it in assumption that I would pay an exorbitant fee to reclaim it? Clearly from their Revdex.com response, and the responses to the other claimants on this site, they are savvy in manipulating law to suit their despicable tactics. No, I will NOT be providing Huge Domains with ANY sort of documentation to prove to them that this website, bearing my legal name, and belonging to me for over 10 years, rightfully belongs to me. Its absurd. Good luck to them in finding another business bearing my name to purchase this domain for over $2495 - Or actually, as their "Legal Department" stated via email: "If you are claiming to be the previous owner and can supply evidence to back up your claim, preferably the domain cancellation notice or the last domain renewal notice you received, we can offer you our previous domain owner discount of 50% off". NO THANK YOU. I will not financially support Huge Domains and their bad faith tactics. They banked on the wrong domain name for a buck. And actually, I did not "rely on my own personal interpretation of the law" as Huge Domains also stated via email - I am an educated woman, with college degrees, and many friends who are Attorneys. Not only did I quote them being in violation of ICANN, I also quoted Huge Domains being in violation of The Anticybersquatting Consumer Protection Act, which states: (d)(1)(A) Any person who, with bad-faith intent to profit from
the goodwill of a trademark or service mark of another, registers,
traffics in, or uses a domain name that is identical to, confusingly
similar to, or dilutive of such trademark or service work, without
regard to the goods or services of the parties, shall be liable in a
civil action by the owner of the mark, if the mark is distinctive at
the time of the registration of the domain name.
``(B) In determining whether there is a bad-faith intent described
under subparagraph (A), a court may consider factors such as, but not
limited to
``(i) the trademark or other intellectual property rights of the
person, if any, in the domain name;
``(ii) the extent to which the domain name consists of the legal
name of the person or a name that is otherwise commonly used to
identify that person;
``(iii) the person's prior use, if any, of the domain name in
connection with the bona fide offering of any goods or services;
``(iv) the person's legitimate noncommercial or fair use of the
mark in a site accessible under the domain name;
``(v) the person's intent to divert consumers from the mark owner's
online location to a site accessible under the domain name that could
harm the goodwill represented by the mark, either for commercial gain
or with the intent to tarnish or disparage the mark, by creating a
likelihood of confusion as to the source, sponsorship, affiliation, or
endorsement of the site;
``(vi) the person's offer to transfer, sell, or otherwise assign
the domain name to the mark owner or any third party for substantial
consideration without having used, or having an intent to use, the
domain name in the bona fide offering of any goods or services;
``(vii) the person's intentional provision of material and
misleading false contact information when applying for the registration
of the domain name; and
``(viii) the person's registration or acquisition of multiple
domain names which are identical to, confusingly similar to, or
dilutive of trademarks or service marks of others that are distinctive
at the time of registration of such domain names, without regard to the
goods or services of such persons.
``(C) In any civil action involving the registration, trafficking,
or use of a domain name under this paragraph, a court may order the
forfeiture or cancellation of the domain name or the transfer of the
domain name to the owner of the mark.
Final Business Response /* (4000, 9, 2015/11/13) */
As we have previously stated previously there are specific actions a person can take to legally claim ownership of a domain. Ms. [redacted] has not taken any of the steps we recommended she take and has not provided any new evidence to claim ownership of the domain, therefore our position hasn't changed.
If Ms. [redacted] wishes to formally dispute our ownership of the domain she needs to retain an Intellectual Property Attorney and/or file Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) to send the issue to arbitration to dispute ownership of the domain name. The steps for filing a UDRP are detailed here: [redacted]n
Until such actions are taken we will consider the matter closed.

Mr. [redacted] reached out to us directly and we were able to work out a solution with him directly regarding this domain.  As far as we are concerned the matter is closed. HugeDomains Customer Support

We have talked to [redacted] on several occasions and tried to explain the problem he is experiencing.  He has not acquired a virus by visiting HugeDomains.com, the problem is with the links in his [redacted] account/website and is an issue with his [redacted] links and code.   All...

links to his images are linked using URL paths.  Something has changed with [redacted]’s the links to his images from the website which he controls.  The most common cause for this is the domain listed in the URL path was dropped by the original owner and HugeDomains acquired the domain when it became available.  Once the domain changed ownership the URL links to his images try to pull the original image, but when that image can’t be found they display the only image located on the site, which is that of the HugeDomains logo.  However, we don’t have the access or expertise to troubleshoot [redacted]’s website/[redacted] code and don’t have the ability to determine the exact nature of the problem.  He will need to either talk to an [redacted] or a web developer with [redacted] experience to help him correct his image URL’s so they point back to his own images, and not to images on our wesbsite. We understand [redacted]’s belief that HugeDomains had some role in the changes based on his observations.  However, HugeDomains takes our website security very seriously and runs regular maintenance and security scans to make sure our systems are free from viruses and malware.  We are confident the problem has to do with his [redacted] links needing to be updated and his visit to HugeDomains was coincidental to the changes he observed.

Good afternoon, HugeDomains takes all legal claims regarding domain names very seriously and we thoroughly investigate all such claims. [redacted] contacted our company on May 2 for which he made trademark claims.   We invited him to provide us with the relevant trademark...

information and he responded back that they registered their “trade mark at United States Patent and Trademark Office” and “Our Trade Mark registration number is: [redacted]” We looked and this trademark corresponds to the [redacted], but is for “Travel Plash” and has nothing to do with our domain name.  After a few confusing emails from [redacted], someone responded that “[redacted] IS OUR PATTENTED SOFTWARE.”  Unfortunately patents do not protect the use of a domain name. Given [redacted]’s claims did not add up we invited [redacted] to have an Attorney contact us to provide articulated claims that our Attorneys can look into.  We provided [redacted] with our email address and physical address to allow his legal representative provide us with a proper letter and trademark information regarding [redacted]’s claim in this matter.   [redacted]’s last response on May 2nd, 2017 to us stated “Yes they will write you soon, let us to get a meeting so they can contact you.”  Unfortunately we have not heard anything from [redacted]’s attorney in this matter.  Given [redacted] unfortunately does not understand trademark and patent law, we urge him to again contact a licensed Intellectual Property attorney to address his claim, and we will be more than happy to work with that individual or firm. Please also note that [redacted] is not a customer of HugeDomains.com, he is merely making an unsupported claim about a domain name HugeDomains currently owns. Thank you.

We are currently reviewing the Mr. [redacted]'s request.  Once we have had time to review the claim we will respond directly to Mr. [redacted].

HugeDomains.com is a reseller of generic aftermarket domain names, which is a 3 billion dollar a year industry that is governed by the Internet Corporation for Assigned Names and Numbers.  (ICANN)All domains have a standard lifecycle, and part of the lifecycle requires a domain name to be...

re-registered each year.  If the domain is not renewed by its expiration date the owner receives a 30-day grace period to renew their domain, and if they still haven’t renewed their domain they can still work with their registrar to redeem their domain for another 15-45 days.  Redemption costs are much more expensive than a simple renewal, but that still gives the owner between 45 and 75 days past the domain name’s expiration date to retain their domain name.  After the redemption period has expired the domain goes into a final 5-day waiting period, after which the domain becomes publicly available to any person or company to register as their own.  This entire process is explained in detail by ICANN at the following webpage: https://www.icann.org/resources/pages/gtld-lifecycle-2012-02-25-enAs far as we can tell we haven’t had any direct contact with Ms. Evans based on the email and phone number she provided.  Since the complaint does not mention the specific domain name we are unable to perform any deeper analysis.  While we can’t make any promises on a specific outcome, if Ms. Evans can contact us directly with more details about her domain we will look into the issue. Thank you,HugeDomains Customer Support

Initial Business Response /* (1000, 6, 2015/11/19) */
We are unsure of when Mr. [redacted] last viewed the HugeDomains website. HugeDomains currently doesn't use the Revdex.com logo anywhere on our site. If the Revdex.com has an issue with our representation of the relationship or accreditation status we are more...

than willing to make the necessary changes to maintain compliance with Revdex.com rules and regulations. However, as of this date the Revdex.com has not made us aware of any violations.
In regards to the domain in dispute, Mr. [redacted] contacted us on January 9, 2015 regarding the domain [redacted] As we explained to him at the time the domain expired on October 22, 2014 pursuant to the Internet Corporation for Assigned Names and Numbers (ICANN's) policies about domain names and domain name registrations. More information can be found about ICANN's lifecycle of a domain name here:
https://www.icann.org/resources/pages/gtld-lifecycle-2012-02-25-en
After the previous owner of the domain let the domain name expire, the registrant was given up to 45 days to renew the domain name with his registrar where he would be able to renew and keep the domain for the regular registration / renewal price. After that the domain name went into Redemption Grade Period where the previous owner was also granted a 30 day redemption period by his registrar where for an additional redemption fee and the renewal fee he could still keep the domain. The previous registrar was [redacted] and the cost to redeem a domain name through [redacted] would have been $80.
We offered Mr. [redacted] the domain for the redemption fee plus our costs in acquiring the domain in an effort to resolve the situation. Mr. [redacted] did not accept our offer and had not communicated with us since our offer was made in January, so we thought he had walked away from the negotiation. We are willing to honor the offer we made to him back in January 2015.
If Mr. [redacted] wishes to formally dispute our ownership of the domain she needs to retain an Intellectual Property Attorney and/or file Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) to send the issue to arbitration to dispute ownership of the domain name. The steps for filing a UDRP are detailed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en

Complaint: [redacted]
I am rejecting this response because: this company has never spoken to me on any occasion. Their opening statement is a blatant lie. I've never spoken to any representative of the HugeDomains organization. 
Sincerely,
[redacted]