After discussing the situation at hand with my associate, we have come to the conclusion there was definitely a communication errorOur return policy is days from the date of
purchase if we get the product returned without damageThe customer didn’t return the part and did not attempt to contact us back nor did she return our callsWe specialize and provide used quality *** parts to repair shops and the general publicThe industry provides a very intricate interchange software which provides part fits for certain makes and modelsWith the specific VIN number provided by the customer this lower intake manifold will fit the engine. My associate has asked the customer to return to part for a refund but buyer pays for shipping to only be fairThe part being discussed is a popular item and I would love to put it back in my inventory for customer that really needs itAfter a week of non-responsiveness from the buyer we moved the matter asideWe are still willing to provide a full refund when we receive our part backBest Regards
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After discussing the situation at hand with my associate, we have come to the conclusion there was definitely a communication errorOur return policy is days from the date of
purchase if we get the product returned without damageThe customer didn’t return the part and did not attempt to contact us back nor did she return our callsWe specialize and provide used quality *** parts to repair shops and the general publicThe industry provides a very intricate interchange software which provides part fits for certain makes and modelsWith the specific VIN number provided by the customer this lower intake manifold will fit the engine. My associate has asked the customer to return to part for a refund but buyer pays for shipping to only be fairThe part being discussed is a popular item and I would love to put it back in my inventory for customer that really needs itAfter a week of non-responsiveness from the buyer we moved the matter asideWe are still willing to provide a full refund when we receive our part backBest Regards
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