Sent: Wednesday, August 19, 2:PM Subject: Revdex.com Case# *** - Mann Eye Institute Dear Dispute Resolution Team, This letter is in response to the complaint filed to the Revdex.com by *** *** with ID#*** After careful analysis, we have concluded there was
miscommunication between departments at the Mann Eye Institute and Mr***. The Mann Eye Institute is now working on changing the processes in place to better serve, not only Mr***, but our patients as a whole We have reached out and spoken to Mr*** directly, and we have resumed discussion regarding his surgery. At the moment Mr*** seems pleased at our attempt to rectify this situation and has stated his intent to rescind his complaint upon completion of his surgery. We will be working diligently to ensure a successful and pleasant experience for Mr*** If you have any further questions, feel free to contact me at the number or email below Thank you, Edward *** Assistant Clinic Administrator Main St, Houston, TX 713-580-2553 713-580-*** Join Our Social Network!
Sent: Wednesday, August 19, 2:PM Subject: Revdex.com Case# *** - Mann Eye Institute Dear Dispute Resolution Team, This letter is in response to the complaint filed to the Revdex.com by *** *** with ID#*** After careful analysis, we have concluded there was
miscommunication between departments at the Mann Eye Institute and Mr***. The Mann Eye Institute is now working on changing the processes in place to better serve, not only Mr***, but our patients as a whole We have reached out and spoken to Mr*** directly, and we have resumed discussion regarding his surgery. At the moment Mr*** seems pleased at our attempt to rectify this situation and has stated his intent to rescind his complaint upon completion of his surgery. We will be working diligently to ensure a successful and pleasant experience for Mr*** If you have any further questions, feel free to contact me at the number or email below Thank you, Edward *** Assistant Clinic Administrator Main St, Houston, TX 713-580-2553 713-580-*** Join Our Social Network!