Human Touch, LLC

I haven't even sat in the chair I paid for, but I would never recommend Human Touch to another personWe bought a chair two month before Christmas as a present, and have been told we will likely not get to sit in it until after ChristmasIn addition to poor delivery, their customer service personnel were rude, and unhelpfulThe email system on the webpage is a road to no whereWe put in four separate emails asking about delivery, and have yet to hear from themThe wait time to reach a customer service person is comical, and when you do they are either unwilling or unable to help or offer the slightest apology or empathyI am utterly disappointedWe spent a great deal of money for the massage chair; more than we ever thought we would, based on the experience that was sold to us Now, I feel lied to, and I don't trust this company

I haven't even sat in the chair I paid for, but I would never recommend Human Touch to another person. We bought a chair two month before Christmas as a present, and have been told we will likely not get to sit in it until after Christmas. In addition to poor delivery, their customer service personnel were rude, and unhelpful. The email system on the webpage is a road to no where. We put in four separate emails asking about delivery, and have yet to hear from them. The wait time to reach a customer service person is comical, and when you do they are either unwilling or unable to help or offer the slightest apology or empathy. I am utterly disappointed. We spent a great deal of money for the massage chair; more than we ever thought we would, based on the experience that was sold to us. Now, I feel lied to, and I don't trust this company.