Hundseth Power Line Construction

h The business has responded Please see below:First and foremost I would like it to be known that Wright Island Marina has been in business for OVER years and has NOT received ONE complaint to the Revdex.com in all of those years*** * did indeed purchase a used boat from us and did indeed sign
a standard purchase agreementAfter purchase was made and inspections performed, *** * had concerns about an engine warranty given by engine distributor, not Wright Island MarinaSecretary/receptionist, was unaware of warranty info and told *** * there was noneAfter a phone call to company rep., we PROVIDED *** * with a written warranty from the engine distributor upon his requestThis satisfied *** *At the closing although he did, for unknown reasons, question it's authenticity*** * was provided with ALL the necessary paperwork and refused our DMV registration services and once again questioned authenticity of Lien release, which was notarized by bankOnce at DMV, *** * was informed that a duplicate title had been ordered in by owner that we were NOT aware ofAt this time, we immediately contacted owner and did locate updated titleWe also immediately ordered a new one from D MV, next day air at our expense*** * was explained that an honest mistake was made by owner and the NEW updated title would arrive the next day*** * would not listen and became very irateAt NO time did salesman threaten, offend or tell tasteless jokes to *** *At NO time did anyone in our office speak to MrsI*** * continued to claim we had committed Fraud, which in fact did NOT by any meansAs of today, 11/**/15, *** * was given updated title, accompanied to DMV and boat was registered*** * was also given a $refund from owner for his time and inconvenience, of which he only requested $initiallyIn addition, Wright Island Marina also gave *** * an additional $for valve services to the motorSalesman washed entire boat, including pressure washing bottom, and launched boat for *** * at NO chargeSalesman also provided a hand written chart for him to find his way out of harbor and head towards his home in Brooklyn*** * overly thanked us and even called us to say he arrived safe*** * loves his new boat! We here at Wright Island have pride in our work and business and are truly sorry *** * had a bad experience, that was really a simple DMV glitchWe all know what a headache DMV can beWe more than compensated him for his troubles and hope he is satisfied with the end resultI can personally assure you that at NO time were any threats, jokes, disrespect or inappropriate comments made to *** *** *** *THANK YOU for giving us the opportunity to post our side of the story