Hung-Rite Door

Garage door spring/garage door opener were install 10-4-17, springs broke 4-29-18. said parts are not under warranty. had another company come out to fix, and he said first company used wrong parts. I called hung-rite he called me a " *** and hung up on me. I had to pay 215.75 to fix the issue.

Basically, I was over-charged for the replacement of a circuit board which may not have been the problem to begin with.
Was told over the phone that the "service call" would be "... $99, applied to the cost of the repair." This gave me with the understanding that the cost of the service call ($99) would be consumed by the cost of labor and parts, same as would be customary with auto repairs and other types mechanical repairs. Instead, I was charged $99 for labor + $165.00 for a circuit board that I was able easily find online for $61-$93. Hence I was over charged about $100-$150 for a 45 mins. repair.
After replacing the circuit board, it was determined that one of the remotes was a much older remote and remained functioning poorly even after the circuit board replacement, leaving me to questions whether the issue was actually the circuit board in the first place. I am a very handy person and simply didn't have the time to complete the repair myself. To say that $99, will be applied to the cost of the repair is not literally untrue, HOWEVER that assertion could virtually be said for ANY service cost and repair irrespective of whether the service charge is included as a separate charge or if it's absorbed by the cost of the hourly charge and parts. VERY DISHONEST in my opinion.
To sum it up, I would have expected to pay an hourly charge ($45-$55) plus the cost of the part ($65-$99) totaling $155 (not including tax) since I decided to have them complete the repair. Instead I was charged $278.19. The actually door opener unit is only $308 (***). Consider me ripped off.