Thank you for your business and your feedbackAs mentioned in this review, this was a unique situation involving a condo with private property and HOA propertyWe performed the work as contracted, and when the problem was
brought to our attention, we found that the issue was with faulty HOA equipmentWe, as well as the homeowners, were not authorized to work on the HOA property so we had to defer the job to the HOA and their plumbersWe have communicated this to both partiesWe have also done everything in our power to correct this matter and will continue to do so as needed
This person contracted with me to snake their drain line on an hourly basis with no guarantee of results since I never do guarantee any drain cleaningI started cabling the first access point she brought me to which is where she said she had used a cable in the pastAfter one hour of snaking I
stopped and refused to continue since the house was on a septic system and I didn't want to risk damaging my cable since it is very expensive to replaceAfter performing one hour of work she offered to pay me for that hour so I collected the money from her and leftIf I would have stayed and continued working there would have been additional chargesThis person seemed off in some way so I did not feel comfortable in proceeding furtherI also did not yell at her while I was on her propertyI was simply trying to talk over the noise of my machine as she was trying to ask me questions while I was retracting my cable.Very simply I was paid for work performed and was very considerate toward her and her propertyI did not feel comfortable working for this person and refused to perform any additional work.Therefore I do not feel that a refund for work performed is justified.Thank you for your consideration in this matter
August 6,
***
***, License #***
To whom it
may concern:
On June 17,
2015, I received a call for drain cleaning due to slow drainage
*** *** *** *** * *** *** *** ** *** Upon my
arrival, I met with the owner of the condominium, Mr*** ***He
explained to me that he was experiencing slow drainage in both of his bathroom
sinks, master bathroom tub and kitchen sinks
I proceeded
to explain to Mr*** that I would need to snake his drain pipes to clear
any stoppage. Mr*** and I were in
agreement of the repair and I continued to write up a contract (see attached)
In my
attempt to clear the line, I choose to use the guest bathroom sinkIn my
expertise and knowledge of plumbing of 23yrs, that was suitable for this
situationI began snaking the line without any problems and completed the job
Approximately
around 12:am on the morning of June 2015, I received a call from Mr
*** *** the adjacent neighbor to Mr***, who I had done work for
previouslyHe called to tell me that he had a small leak in his guest
bathroom. I explained to Mr***
how to contain the leak and that I could be there in the morning. When I never received a call the next
morning, I figured he had taken care of the situation
A few days
later Mr*** called accusing me that I damaged his pipesI explained
to Mr*** that he should contact his neighbor Mr*** to let him
know the problem
Mr*** said he had hired another
plumber to fix the leak and wanted me to reimburse him for the cost
In my
defense, I explained to Mr*** that I was not responsible for any
incidental damage from work I performed at Mr***’s condo. Mr*** admitted that there was no
damage caused by the leak since he caught it quickly. He also admitted that Mr*** paid him for
the other plumber (see attached *** review)Not to mention Mr***
had construction going on in his condo previously to this incident
In my
knowledge of this condominium, it was built in 2005. When constructed the pipes should run
parallel to each otherIf the pipes had been installed correctly, my cable
should never have crossed into one unit from another unitTherefore, the
responsibility lies with faulty workmanship of the original construction
company for providing inadequate separation of drainage systems per unit
Based on the
uniform plumbing code Under “General Regulations”
It states
(see attached):
Prohibited
Fittings and Practices
311.1 No double hub fitting, single or double tee
branch, single or double tapped tee branch, site inlet quarter bend, running
thread, band, or saddle shall be used as a drainage fitting, except that a
double hub sanitary tapped tee may be used on a vertical line as a fixture
connection
Now, if by
cabling the sink from inside one unit the cable jumps into the unit next door
and there are damages, it is not Hungry Plumber’s responsibilityThe liability
is solely the customer who had hired the plumberNeither Hungry Plumber nor
any plumbing company is responsible for the construction of the pipes and
drainage systems. My contract states
under Customer’s Responsibilities and Site
Conditions (see attached) “ Customer is responsible to secure, remove and
protect all persons and/or property and its contents including but not limited
to adults, children, animals, cabinets and their contents, fixtures, flooring,
walls, tiling, carpets, drapes, furniture and vegetation, during and upon
completion of work and shall hold harmless and indemnifyingContractor against
all claims arising out of customer’s failure to do so contractor is not
responsible for same nor from carpet,
drapes, furniture, driveways, lawns, shrubs, etcThe customer will point out
and warrant the property lines to contractor”
That being
said, Mr*** did not:
1. Give me the chance to inspect the problem but hired
another plumber
2. Received payment from Mr*** for his out
of pocket cost
3. Admitted there were no damages
I have tried to explain the piping system to both Mr
*** and Mr*** whom I cannot get to understand the process
I am a small business man and I take pride in my workmanship
My business depends on my credibility and rating in this community. Yet anyone can discredit a business even if
they are in the wrong by social media
I feel am being taking advantage of and would like to get passed this experience
Thank you for your time in reviewing this matterIf you
should have any questions, please do not hesitate to contact me
Sincerely,
*** ***
Thank you for your business and your feedback. As mentioned in this review, this was a unique situation involving a condo with private property and HOA property. We performed the work as contracted, and when the problem was brought to our attention, we found that the issue was with faulty HOA...
equipment. We, as well as the homeowners, were not authorized to work on the HOA property so we had to defer the job to the HOA and their plumbers. We have communicated this to both parties. We have also done everything in our power to correct this matter and will continue to do so as needed.
I gave this person ample tI me to find another Plumber but he refused. Instead he is only interested in damaging and defaming the reputation of hungry plumber. This person tried to extort me as presented in the screen shot of our text conversation. Please know that this [redacted], not Hungry...
Plumber, is the one who you should distrust in this matter. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] The response to my complaint is ridiculous! "[redacted]" who is the sole employee and contractor for the company Hungry Plumber never attempted to "correct" the damage he caused to my condo. When [redacted] was notified of the damage he blamed everyone but himself and then hung up on me. I was nothing but polite to [redacted] on the phone when discussing the damages caused to my condo when [redacted] hung up on me and then never returned my calls. I checked with my with my HOA company and my neighbor to see if "[redacted]" or anyone on behalf of the Hungry Plumber had contacted them to "correct" the damage caused. I was notified that no one representing the Hungry Plumber had contacted them about the damage or who was responsible. I trusted "[redacted]" who is a local licensed contractor in my area. I was very surprised that "[redacted]" would not even discuss the damages or even come to my house to look at the damages. "[redacted]" who is the owner and sole employee of Hungry Plumber damaged my property while working on my neighbors property threw a shared wall. "[redacted]" never came to look at the damage he caused and lied about "we have also done everything in our power to correct this matter and will continue to do so as needed." Nothing was every done besides me reporting the damage and getting hung up on after "[redacted]" who blamed everyone but the himself. [redacted] step up to the plate! You damaged my property and should take responsibility for your work. I had to pay another plumber to fix the damage you caused and then pay for repairs the water damage that was caused by your negligence while working at my neighbors property. I'm asking to be refunded for the damages caused to my condo do to the work from"[redacted]." I look forward to a resolution ASAP.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
The response to my complaint is ridiculous! "[redacted]" who is the sole employee and contractor for the company Hungry Plumber never attempted to "correct" the damage he caused to my condo. When [redacted] was notified of the damage he blamed everyone but himself and then hung up on me. I was nothing but polite to [redacted] on the phone when discussing the damages caused to my condo when [redacted] hung up on me and then never returned my calls. I checked with my with my HOA company and my neighbor to see if "[redacted]" or anyone on behalf of the Hungry Plumber had contacted them to "correct" the damage caused. I was notified that no one representing the Hungry Plumber had contacted them about the damage or who was responsible. I trusted "[redacted]" who is a local licensed contractor in my area. I was very surprised that "[redacted]" would not even discuss the damages or even come to my house to look at the damages. "[redacted]" who is the owner and sole employee of Hungry Plumber damaged my property while working on my neighbors property threw a shared wall. "[redacted]" never came to look at the damage he caused and lied about "we have also done everything in our power to correct this matter and will continue to do so as needed." Nothing was every done besides me reporting the damage and getting hung up on after "[redacted]" who blamed everyone but the himself. [redacted] step up to the plate! You damaged my property and should take responsibility for your work. I had to pay another plumber to fix the damage you caused and then pay for repairs the water damage that was caused by your negligence while working at my neighbors property. I'm asking to be refunded for the damages caused to my condo do to the work from"[redacted]." I look forward to a resolution ASAP.
On June 17,
2015, I received a call for drain cleaning due to slow drainage.
[redacted]. Upon my
arrival, I met with the owner of the condominium, Mr. [redacted]. He
explained to me that he was experiencing slow drainage in both of his bathroom
sinks, master bathroom tub and kitchen sinks.
I proceeded
to explain to Mr. [redacted] that I would need to snake his drain pipes to clear
any stoppage. Mr. [redacted] and I were in
agreement of the repair and I continued to write up a contract (see attached).
In my
attempt to clear the line, I choose to use the guest bathroom sink. In my
expertise and knowledge of plumbing of 23yrs, that was suitable for this
situation. I began snaking the line without any problems and completed the job.
Approximately
around 12:30 am on the morning of June 18 2015, I received a call from Mr.
[redacted] the adjacent neighbor to Mr. [redacted], who I had done work for
previously. He called to tell me that he had a small leak in his guest
bathroom. I explained to Mr. [redacted]
how to contain the leak and that I could be there in the morning. When I never received a call the next
morning, I figured he had taken care of the situation.
A few days
later Mr. [redacted] called accusing me that I damaged his pipes. I explained
to Mr. [redacted] that he should contact his neighbor Mr. [redacted] to let him
know the problem.
Mr. [redacted] said he had hired another
plumber to fix the leak and wanted me to reimburse him for the cost.
In my
defense, I explained to Mr. [redacted] that I was not responsible for any
incidental damage from work I performed at Mr. [redacted]’s condo. Mr. [redacted] admitted that there was no
damage caused by the leak since he caught it quickly. He also admitted that Mr. [redacted] paid him for
the other plumber (see attached [redacted] review). Not to mention Mr. [redacted]
had construction going on in his condo previously to this incident.
In my
knowledge of this condominium, it was built in 2005. When constructed the pipes should run
parallel to each other. If the pipes had been installed correctly, my cable
should never have crossed into one unit from another unit. Therefore, the
responsibility lies with faulty workmanship of the original construction
company for providing inadequate separation of drainage systems per unit.
Based on the
uniform plumbing code 2000. Under “General Regulations”
It states
(see attached):
311.0 Prohibited
Fittings and Practices
311.1 No double hub fitting, single or double tee
branch, single or double tapped tee branch, site inlet quarter bend, running
thread, band, or saddle shall be used as a drainage fitting, except that a
double hub sanitary tapped tee may be used on a vertical line as a fixture
connection.
Now, if by
cabling the sink from inside one unit the cable jumps into the unit next door
and there are damages, it is not Hungry Plumber’s responsibility. The liability
is solely the customer who had hired the plumber. Neither Hungry Plumber nor
any plumbing company is responsible for the construction of the pipes and
drainage systems. My contract states
under Customer’s Responsibilities and Site
Conditions (see attached) “ Customer is responsible to secure, remove and
protect all persons and/or property and its contents including but not limited
to adults, children, animals, cabinets and their contents, fixtures, flooring,
walls, tiling, carpets, drapes, furniture and vegetation, during and upon
completion of work and shall hold harmless and indemnifying. Contractor against
all claims arising out of customer’s failure to do so contractor is not
responsible for same nor from carpet,
drapes, furniture, driveways, lawns, shrubs, etc. The customer will point out
and warrant the property lines to contractor”.
That being
said, Mr. [redacted] did not:
1. Give me the chance to inspect the problem but hired
another plumber.
2. Received payment from Mr. [redacted] for his out
of pocket cost.
3. Admitted there were no damages.
I have tried to explain the piping system to both Mr.
[redacted] and Mr. [redacted] whom I cannot get to understand the process.
I am a small business man and I take pride in my workmanship.
My business depends on my credibility and rating in this community. Yet anyone can discredit a business even if
they are in the wrong by social media.
I feel am being taking advantage of and would like to get passed this experience.
Thank you for your time in reviewing this matter. If you
should have any questions, please do not hesitate to contact me.
Thank you for your business and your feedbackAs mentioned in this review, this was a unique situation involving a condo with private property and HOA propertyWe performed the work as contracted, and when the problem was
brought to our attention, we found that the issue was with faulty HOA equipmentWe, as well as the homeowners, were not authorized to work on the HOA property so we had to defer the job to the HOA and their plumbersWe have communicated this to both partiesWe have also done everything in our power to correct this matter and will continue to do so as needed
This person contracted with me to snake their drain line on an hourly basis with no guarantee of results since I never do guarantee any drain cleaningI started cabling the first access point she brought me to which is where she said she had used a cable in the pastAfter one hour of snaking I
stopped and refused to continue since the house was on a septic system and I didn't want to risk damaging my cable since it is very expensive to replaceAfter performing one hour of work she offered to pay me for that hour so I collected the money from her and leftIf I would have stayed and continued working there would have been additional chargesThis person seemed off in some way so I did not feel comfortable in proceeding furtherI also did not yell at her while I was on her propertyI was simply trying to talk over the noise of my machine as she was trying to ask me questions while I was retracting my cable.Very simply I was paid for work performed and was very considerate toward her and her propertyI did not feel comfortable working for this person and refused to perform any additional work.Therefore I do not feel that a refund for work performed is justified.Thank you for your consideration in this matter
August 6,
***
***, License #***
To whom it
may concern:
On June 17,
2015, I received a call for drain cleaning due to slow drainage
*** *** *** *** * *** *** *** ** *** Upon my
arrival, I met with the owner of the condominium, Mr*** ***He
explained to me that he was experiencing slow drainage in both of his bathroom
sinks, master bathroom tub and kitchen sinks
I proceeded
to explain to Mr*** that I would need to snake his drain pipes to clear
any stoppage. Mr*** and I were in
agreement of the repair and I continued to write up a contract (see attached)
In my
attempt to clear the line, I choose to use the guest bathroom sinkIn my
expertise and knowledge of plumbing of 23yrs, that was suitable for this
situationI began snaking the line without any problems and completed the job
Approximately
around 12:am on the morning of June 2015, I received a call from Mr
*** *** the adjacent neighbor to Mr***, who I had done work for
previouslyHe called to tell me that he had a small leak in his guest
bathroom. I explained to Mr***
how to contain the leak and that I could be there in the morning. When I never received a call the next
morning, I figured he had taken care of the situation
A few days
later Mr*** called accusing me that I damaged his pipesI explained
to Mr*** that he should contact his neighbor Mr*** to let him
know the problem
Mr*** said he had hired another
plumber to fix the leak and wanted me to reimburse him for the cost
In my
defense, I explained to Mr*** that I was not responsible for any
incidental damage from work I performed at Mr***’s condo. Mr*** admitted that there was no
damage caused by the leak since he caught it quickly. He also admitted that Mr*** paid him for
the other plumber (see attached *** review)Not to mention Mr***
had construction going on in his condo previously to this incident
In my
knowledge of this condominium, it was built in 2005. When constructed the pipes should run
parallel to each otherIf the pipes had been installed correctly, my cable
should never have crossed into one unit from another unitTherefore, the
responsibility lies with faulty workmanship of the original construction
company for providing inadequate separation of drainage systems per unit
Based on the
uniform plumbing code Under “General Regulations”
It states
(see attached):
Prohibited
Fittings and Practices
311.1 No double hub fitting, single or double tee
branch, single or double tapped tee branch, site inlet quarter bend, running
thread, band, or saddle shall be used as a drainage fitting, except that a
double hub sanitary tapped tee may be used on a vertical line as a fixture
connection
Now, if by
cabling the sink from inside one unit the cable jumps into the unit next door
and there are damages, it is not Hungry Plumber’s responsibilityThe liability
is solely the customer who had hired the plumberNeither Hungry Plumber nor
any plumbing company is responsible for the construction of the pipes and
drainage systems. My contract states
under Customer’s Responsibilities and Site
Conditions (see attached) “ Customer is responsible to secure, remove and
protect all persons and/or property and its contents including but not limited
to adults, children, animals, cabinets and their contents, fixtures, flooring,
walls, tiling, carpets, drapes, furniture and vegetation, during and upon
completion of work and shall hold harmless and indemnifyingContractor against
all claims arising out of customer’s failure to do so contractor is not
responsible for same nor from carpet,
drapes, furniture, driveways, lawns, shrubs, etcThe customer will point out
and warrant the property lines to contractor”
That being
said, Mr*** did not:
1. Give me the chance to inspect the problem but hired
another plumber
2. Received payment from Mr*** for his out
of pocket cost
3. Admitted there were no damages
I have tried to explain the piping system to both Mr
*** and Mr*** whom I cannot get to understand the process
I am a small business man and I take pride in my workmanship
My business depends on my credibility and rating in this community. Yet anyone can discredit a business even if
they are in the wrong by social media
I feel am being taking advantage of and would like to get passed this experience
Thank you for your time in reviewing this matterIf you
should have any questions, please do not hesitate to contact me
Sincerely,
*** ***
Thank you for your business and your feedback. As mentioned in this review, this was a unique situation involving a condo with private property and HOA property. We performed the work as contracted, and when the problem was brought to our attention, we found that the issue was with faulty HOA...
equipment. We, as well as the homeowners, were not authorized to work on the HOA property so we had to defer the job to the HOA and their plumbers. We have communicated this to both parties. We have also done everything in our power to correct this matter and will continue to do so as needed.
I gave this person ample tI me to find another Plumber but he refused. Instead he is only interested in damaging and defaming the reputation of hungry plumber. This person tried to extort me as presented in the screen shot of our text conversation. Please know that this [redacted], not Hungry...
Plumber, is the one who you should distrust in this matter. Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted] The response to my complaint is ridiculous! "[redacted]" who is the sole employee and contractor for the company Hungry Plumber never attempted to "correct" the damage he caused to my condo. When [redacted] was notified of the damage he blamed everyone but himself and then hung up on me. I was nothing but polite to [redacted] on the phone when discussing the damages caused to my condo when [redacted] hung up on me and then never returned my calls. I checked with my with my HOA company and my neighbor to see if "[redacted]" or anyone on behalf of the Hungry Plumber had contacted them to "correct" the damage caused. I was notified that no one representing the Hungry Plumber had contacted them about the damage or who was responsible. I trusted "[redacted]" who is a local licensed contractor in my area. I was very surprised that "[redacted]" would not even discuss the damages or even come to my house to look at the damages. "[redacted]" who is the owner and sole employee of Hungry Plumber damaged my property while working on my neighbors property threw a shared wall. "[redacted]" never came to look at the damage he caused and lied about "we have also done everything in our power to correct this matter and will continue to do so as needed." Nothing was every done besides me reporting the damage and getting hung up on after "[redacted]" who blamed everyone but the himself. [redacted] step up to the plate! You damaged my property and should take responsibility for your work. I had to pay another plumber to fix the damage you caused and then pay for repairs the water damage that was caused by your negligence while working at my neighbors property. I'm asking to be refunded for the damages caused to my condo do to the work from"[redacted]." I look forward to a resolution ASAP.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
The response to my complaint is ridiculous! "[redacted]" who is the sole employee and contractor for the company Hungry Plumber never attempted to "correct" the damage he caused to my condo. When [redacted] was notified of the damage he blamed everyone but himself and then hung up on me. I was nothing but polite to [redacted] on the phone when discussing the damages caused to my condo when [redacted] hung up on me and then never returned my calls. I checked with my with my HOA company and my neighbor to see if "[redacted]" or anyone on behalf of the Hungry Plumber had contacted them to "correct" the damage caused. I was notified that no one representing the Hungry Plumber had contacted them about the damage or who was responsible. I trusted "[redacted]" who is a local licensed contractor in my area. I was very surprised that "[redacted]" would not even discuss the damages or even come to my house to look at the damages. "[redacted]" who is the owner and sole employee of Hungry Plumber damaged my property while working on my neighbors property threw a shared wall. "[redacted]" never came to look at the damage he caused and lied about "we have also done everything in our power to correct this matter and will continue to do so as needed." Nothing was every done besides me reporting the damage and getting hung up on after "[redacted]" who blamed everyone but the himself. [redacted] step up to the plate! You damaged my property and should take responsibility for your work. I had to pay another plumber to fix the damage you caused and then pay for repairs the water damage that was caused by your negligence while working at my neighbors property. I'm asking to be refunded for the damages caused to my condo do to the work from"[redacted]." I look forward to a resolution ASAP.
August 6,
2015
[redacted]
[redacted], License #[redacted]
To whom it
may concern:
On June 17,
2015, I received a call for drain cleaning due to slow drainage.
[redacted]. Upon my
arrival, I met with the owner of the condominium, Mr. [redacted]. He
explained to me that he was experiencing slow drainage in both of his bathroom
sinks, master bathroom tub and kitchen sinks.
I proceeded
to explain to Mr. [redacted] that I would need to snake his drain pipes to clear
any stoppage. Mr. [redacted] and I were in
agreement of the repair and I continued to write up a contract (see attached).
In my
attempt to clear the line, I choose to use the guest bathroom sink. In my
expertise and knowledge of plumbing of 23yrs, that was suitable for this
situation. I began snaking the line without any problems and completed the job.
Approximately
around 12:30 am on the morning of June 18 2015, I received a call from Mr.
[redacted] the adjacent neighbor to Mr. [redacted], who I had done work for
previously. He called to tell me that he had a small leak in his guest
bathroom. I explained to Mr. [redacted]
how to contain the leak and that I could be there in the morning. When I never received a call the next
morning, I figured he had taken care of the situation.
A few days
later Mr. [redacted] called accusing me that I damaged his pipes. I explained
to Mr. [redacted] that he should contact his neighbor Mr. [redacted] to let him
know the problem.
Mr. [redacted] said he had hired another
plumber to fix the leak and wanted me to reimburse him for the cost.
In my
defense, I explained to Mr. [redacted] that I was not responsible for any
incidental damage from work I performed at Mr. [redacted]’s condo. Mr. [redacted] admitted that there was no
damage caused by the leak since he caught it quickly. He also admitted that Mr. [redacted] paid him for
the other plumber (see attached [redacted] review). Not to mention Mr. [redacted]
had construction going on in his condo previously to this incident.
In my
knowledge of this condominium, it was built in 2005. When constructed the pipes should run
parallel to each other. If the pipes had been installed correctly, my cable
should never have crossed into one unit from another unit. Therefore, the
responsibility lies with faulty workmanship of the original construction
company for providing inadequate separation of drainage systems per unit.
Based on the
uniform plumbing code 2000. Under “General Regulations”
It states
(see attached):
311.0 Prohibited
Fittings and Practices
311.1 No double hub fitting, single or double tee
branch, single or double tapped tee branch, site inlet quarter bend, running
thread, band, or saddle shall be used as a drainage fitting, except that a
double hub sanitary tapped tee may be used on a vertical line as a fixture
connection.
Now, if by
cabling the sink from inside one unit the cable jumps into the unit next door
and there are damages, it is not Hungry Plumber’s responsibility. The liability
is solely the customer who had hired the plumber. Neither Hungry Plumber nor
any plumbing company is responsible for the construction of the pipes and
drainage systems. My contract states
under Customer’s Responsibilities and Site
Conditions (see attached) “ Customer is responsible to secure, remove and
protect all persons and/or property and its contents including but not limited
to adults, children, animals, cabinets and their contents, fixtures, flooring,
walls, tiling, carpets, drapes, furniture and vegetation, during and upon
completion of work and shall hold harmless and indemnifying. Contractor against
all claims arising out of customer’s failure to do so contractor is not
responsible for same nor from carpet,
drapes, furniture, driveways, lawns, shrubs, etc. The customer will point out
and warrant the property lines to contractor”.
That being
said, Mr. [redacted] did not:
1. Give me the chance to inspect the problem but hired
another plumber.
2. Received payment from Mr. [redacted] for his out
of pocket cost.
3. Admitted there were no damages.
I have tried to explain the piping system to both Mr.
[redacted] and Mr. [redacted] whom I cannot get to understand the process.
I am a small business man and I take pride in my workmanship.
My business depends on my credibility and rating in this community. Yet anyone can discredit a business even if
they are in the wrong by social media.
I feel am being taking advantage of and would like to get passed this experience.
Thank you for your time in reviewing this matter. If you
should have any questions, please do not hesitate to contact me.
Sincerely,
[redacted]