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Initial Business Response /* (1000, 5, 2015/08/20) */
Contact Name and Title: P*** Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@gmail.com
There was no bed bugs present prior to the complainant moving in, as the unit was turned over and cleaned and none were
foundAs soon as Tiffany *** owner of Insight Management who is the property management company for *** *** where the complainant lived during this time, was notified by the complainant that she claimed to have bed bugs, Tiffany told her to bring an example down so she could make sure that is exactly what they hadWhen she brought a dead bug down, she verified it was a bed bugInsight Services have a policy with our exterminator that the tenant of a unit must sign a contract so they are made aware of what responsibility they have to do prior to the initial spray and the spraying processThe contract states that it is a step processProperty management company calls and sets up the initial spray and the tenant is responsible to set up the follow up treatmentThe complainant was still complaining of bed bugs after the initial spray but before the follow up treatment even though she had it in writing and Tiff told her verbally that the follow up treatment had to be done before the bugs would be exterminatedThe complainant did not want to wait that long and decided on her on own to move out which is a violation of the lease agreementUpon breaking the lease, the complainant looses the security deposit and last months rent
Below are paragraphs from the lease the complainant signed on February 2, which states why the complainant was not entitled to any monies back:
"RELEASE OF RESIDENT
ANo ReleaseResident shall not be released from this Lease on any grounds, including voluntary or involuntary school withdrawal or transfer, voluntary or involuntary business transfer, layoff or termination, marriage, divorce, marriage reconciliation, loss of co-residents, bad health, or any other reason (except as expressly stated in this section)
BLimited Exception-Military ServicemembersResident may terminate this Lease before the Lease End Date by providing the written notice required below if:
(i) Resident enters military service of the United States (as defined in the Servicemembers' Civil Relief Act) after Resident enters into this Lease; or
(ii) Resident was a member of the military service of the United States when the lease was executed and thereafter receives: (I) Orders for a permanent change of station; or (II) Orders to deploy with a military unit for at least days
In order to terminate this Lease under this "Limited Exception-Military Servicemembers", Resident must give Landlord written notice of terminationThe termination shall be effective days after the first date on which the next rental payment is due and payable(For example, if Resident gives Landlord notice on January 15th, this Lease would terminate on March with respect to Resident and Resident's dependents)At the time Resident gives such notice, Resident must furnish Landlord with a copy of the servicemember's military orders proving eligibility for the Limited Exception under paragraph B(i)(a) or B(i)(b)Military permission for base housing does not constitute a permanent change of station orderThe release under this subsection applies only to the Resident in U.Smilitary service and such Resident's dependents (including Resident's spouse)"
"DEFAULT BY RESIDENT
ADefaultResident shall be in default of this Lease if
(i) Resident fails to pay Rent or other lawful amounts when due under this Lease, including reimbursement for damages and repairs;
(ii) any Resident Party violates any covenant or condition of this Lease or any laws with respect to the use or occupancy of the *** *** or *** (regardless of whether arrest or conviction occurs);
(iii) Resident abandons the Apartment Home;
(iv) Resident has given incorrect or information on the rental application;
(v) during the Lease Term, Resident or any Additional LiResident is convicted of, or pleads guilty or "no contest" with respect to, any drug-related offense, sexual offense, crime against person or property, or felony;
(vi) during the Lease Term, Resident or any Additional LiResident is listed on a registry of sex offenders;
(vii) during the Lease Term, any person within the *** *** or *** with Resident's consent is or has been convicted of, or pleads guilty or "no contest" with respect to, any drug related offense, sexual offense, crime against person or property, or any felony, that occurs at the Community or the *** *** or
(viii) any illegal drugs or paraphernalia are found in the *** *** or
(ix) Resident or any Additional LiResident has been is or becomes a Specially Designated National or other Blocked Person designated by the United States government as a person who commits or supports terrorism or is involved in international narcotics trafficking
Resident may exercise any statutory right to cure any default to the extent (but only to the extent) required by law
BRemediesUpon default by Resident, after the lapse of any applicable statutory cure period, Landlord shall have all remedies available at law, equity, statute or this Lease, all of which may be pursued individually, successively or togetherUpon a default by Resident, Landlord may,
(i) collect the Rent Damages, if any, and any other Loss, if any, related to any Non-Rent Defaults; or
(ii) terminate the Lease and collect the Rent Default Termination Damages, if any, and collect any other Loss, if any, related to any Non-Rent Defaults"

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Address: 1100 W Lincoln Hwy Ofc 100, DeKalb, Illinois, United States, 60115-2981

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