Hunter's Appliance

Complaint: [redacted] I am rejecting this response because: The business Hunter appliance is" lying" when they indicate I use the stove to heat my hold houseThe stove went out within an hour of deliveryI went back to the store within 24hrs to request a refund because the stove was defectiveI was told by [redacted] the representative of the store I could not receive a refund because all sales are finalUnder what law does a person have to except a defective product? Under what law forces a person to deal with people who have no ethics? The foundation of business is trustThese people have failed miserably!!! "Full Refund." Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: The owner was given an opportunity to earn!!! my business! when I purchased the stove and took it into my homeThe stove failed to meet up to my standards and so has the business & its ownersThis I hope shows the public the character of this business and its owners that they are trying to force defective equipment off on the publicI tried the product in good faith and it failed!!! I Returned to the store within 24hrs& reported to [redacted] I was not satisfied with the stove & requested a full refund His response was no I had to take the stove! Under what law can a business force a sale if property is returned undamaged in a reasonable amount of time !!! Resolution is a full refund!!!! Sincerely, [redacted]

We've fixed the applianceWhat happened was we put in a new igniter when the stove got [to the store]The igniter went out; they were using the stove to heat their whole houseOn 12/I went out to their home and put in a new igniter

Complaint: ***
I am rejecting this response because: The owner was given an opportunity to earn!!! my business! when I purchased the stove and took it into my homeThe stove failed to meet up to my standards and so has the business & its ownersThis I hope shows the public the character of this business and its owners that they are trying to force defective equipment off on the publicI tried the product in good faith and it failed!!! I Returned to the store within 24hrs& reported to *** I was not satisfied with the stove & requested a full refund. His response was no I had to take the stove! Under what law can a business force a sale if property is returned undamaged in a reasonable amount of time !!! Resolution is a full refund!!!!
Sincerely,
*** ***

I responded previously to this consumer. The stove was repaired. The consumer now has a working stove. I consider this complaint resolved

Complaint: ***
I am rejecting this response
because: The business Hunter appliance is" lying" when they indicate I use the stove to heat my hold houseThe stove went out within an hour of deliveryI went back to the store within 24hrs to request a refund because the stove was defectiveI was told by *** the representative of the store I could not receive a refund because all sales are finalUnder what law does a person have to except a defective product? Under what law forces a person to deal with people who have no ethics? The foundation of business is trustThese people have failed miserably!!! "Full Refund."
Sincerely,
*** ***