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Hunterdon Pool and Spa

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Hunterdon Pool and Spa Reviews (1)

Review: On 5/19/2014, I ordered service for a DE filter rental to clean my above ground pool. I spoke with [redacted], co owner of the business. The price quoted and agreed upon was $65 in total including delivery, setup, use, vacuum as necessary, cleanup and removal of the filter. On 5/20/2014, [redacted], the co owner of the business arrived and setup the filter and left. On the morning of 5/21/2014, an employee of the business came by, did 5 minutes of vacuuming, disconnected the filter and left. On 7/1/2014, I received an invoice ([redacted]) in the amount of $160.49, which is $95.49 more than agreed for the same services. On 7/1/2014', I called and spoke with [redacted], informed her of the discrepancy and that she is not authorized to charge any amount to my credit card which she has on file and that I need a corrected invoice in the amount of $65 to pay. [redacted] said she had to speak with her co owner and husband, [redacted]. Having not heard back from [redacted] of [redacted], I, once again, called [redacted], who informed me that she had apprised [redacted] of the matter and said she would reappraise him and to have him call me.not having heard back again, I called them again today. This time there is no answer, not even from an answering machine or voice mail service. It just rings and rings. I would like to pay a correct invoice of $65, which would satisfy the agreement that was made. This business us bring uncooperative and inappropriate with their over billing and apparent refusal to make the correction or to even address this consumer. Their incorrect invoice, which is dated 6/28/2014, states: "delinquent accounts vp beyond 14 days will be processes on said credit card." I fear that they will unilaterally charge my card, even though I gave told them not to do so, because they show no sign of trying to cirrect this matter as a responsible business would do.Desired Settlement: I wish to gap have the bill adjusted to the correct and agreed upon amount of $65, which I can then pay. This should be accompanied by an apology. These should occur without delay.

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Description: Swimming Pool Equipment & Supplies

Address: 20 High Street, Three Bridges, New Jersey, United States, 08887


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