[redacted] > Attachments3:PM (minutes ago) to **, [redacted] *** I just received this notification as you sent it to our old address Regarding [redacted] , first, he has received his bike Second, when a bike gets damaged and we have to order painted parts from Harley-Davidson they can take to days or more for us to receive them Harley-Davidson does not stock every painted part When it is ordered from a dealer they then put it in the process of being painted Harley-Davidson paint is very high quality and it can take several stages to get it done We cannot control the time it takes for Harley-Davidson to get the painted parts to us He mentioned he wouldn’t mind if a local painter painted the parts 99% of the people want the parts painted by Harley-Davidson and not painted by some local painter because it may not match the other parts and it may not have the quality finish that Harley-Davidson produces Actually, when we have had painters paint the parts we have gotten complaints about the quality and then we have to order that same part again from Harley-Davidson anyway You’re [redacted] if you do and you’re [redacted] if you don’t HDsunLeft-PDF *** [redacted] Huntington Beach Harley-Davidson [redacted]
Dear Harley Davidson Huntington Beach, thank you for taking the time and negotiating with me, however I am terribly disappointed In your service, I went in for a used bike(the deuce softail) that I was set and stone determined to purchase, you staff found it more convenient for themselves to push a brand new motorcycle on me that I did not want, it might have made them more money for the staff but I was going to leave with something I did not want (street Bob 18). The next day I recieve a phone call saying they can finance the deuce which really made me think over my current financial situation over and decision. to purchase any motorcycle at this time. For this reason u lost my purchase this time! I have spent my money and do not wish to purchase a motorcycle at this moment, thank you! Please rely this message to your entire marketing staff This is my email to harley davidson HB after my visit and it was never really acknowledged which is why I posting and sharing this information. I went to the dealer to purchase my second motorcycle only to realize the staff here work together to help you make a uncomfortable long term decisions also known as (sharking)! I had a good down payment to give down for a used bike only to be told I cannot purchase it because it's to old ???? they almost suckered me into getting a brand new bike costing about 75% more than what I was set n stoned determined to purchase on the used bike. The reason I didn't want a a new motorcycle is because I couldn't afford it down the path. However they didn't seem to care and kept pushing the bike on me, I mean if I get repo I get stuck with no bike and the bill and honestly they don't give a hoots behind. U may think the technique is only used by sales man for their commission but it really comes from up above in management. So next time you step into this dealer don't feel pressured to purchase. Think about your decision a little longer, and no just because they will make you feel like you waisted 3 hours of their time due to their monkey (brain fooling) technique. The technique they use waisted a lot of time the way they do it is make u negotiate the price twice, first you fight for a price, second for a term, they do this to full u into making you think u are getting a sweat deal and also to juice u for the most they can, this technique waist a lot of your time and they will try to make feel like it's your fault they waisted time, which it's not! if they were to be straight up with the total price upon negotiating time would be saved . So don't feel pressured even if they tell u oh today is the last day for the deal that's complete b.s. decline the offer go home and think about it is my advice. Aslo if they promise you something about warranty tell them u want it all in writing or later they won't keep their word about certain warrantys. Keep in mind after u purchase a new motorcycle u need to come back at 1000 miles for a 400$ service and 4000 miles later you will be back for another 400$ following each 5k miles from there. Just be careful with this dealer and other who use this technique
I saw a an ad for 110% of the Kelly blue blue value and then I was told that they were going with NADA and not Kelly, I showed the ad and the calculations and was told $15,for a $29,bikeI then left and came back the next week and purchased and when I went in I only received $24,for my trade-in, not the $31,which was advertisedI went back and they had a price of $+ 000, when I was told because of the mileage, it would have to be sent to the auction
Dear Harley Davidson Huntington Beach, thank you for taking the time and negotiating with me, however I am terribly disappointed In your service, I went in for a used bike(the deuce softail) that I was set and stone determined to purchase, you staff found it more convenient for themselves to push a brand new motorcycle on me that I did not want, it might have made them more money for the staff but I was going to leave with something I did not want (street Bob 18)The next day I recieve a phone call saying they can finance the deuce which really made me think over my current financial situation over and decisionto purchase any motorcycle at this timeFor this reason u lost my purchase this time! I have spent my money and do not wish to purchase a motorcycle at this moment, thank you! Please rely this message to your entire marketing staff
This is my email to harley davidson HB after my visit and it was never really acknowledged which is why I posting and sharing this informationI went to the dealer to purchase my second motorcycle only to realize the staff here work together to help you make a uncomfortable long term decisions also known as (sharking)! I had a good down payment to give down for a used bike only to be told I cannot purchase it because it's to old ???? they almost suckered me into getting a brand new bike costing about 75% more than what I was set n stoned determined to purchase on the used bikeThe reason I didn't want a a new motorcycle is because I couldn't afford it down the pathHowever they didn't seem to care and kept pushing the bike on me, I mean if I get repo I get stuck with no bike and the bill and honestly they don't give a hoots behindU may think the technique is only used by sales man for their commission but it really comes from up above in managementSo next time you step into this dealer don't feel pressured to purchaseThink about your decision a little longer, and no just because they will make you feel like you waisted hours of their time due to their monkey (brain fooling) techniqueThe technique they use waisted a lot of time the way they do it is make u negotiate the price twice, first you fight for a price, second for a term, they do this to full u into making you think u are getting a sweat deal and also to juice u for the most they can, this technique waist a lot of your time and they will try to make feel like it's your fault they waisted time, which it's not! if they were to be straight up with the total price upon negotiating time would be saved So don't feel pressured even if they tell u oh today is the last day for the deal that's complete b.sdecline the offer go home and think about it is my adviceAslo if they promise you something about warranty tell them u want it all in writing or later they won't keep their word about certain warrantysKeep in mind after u purchase a new motorcycle u need to come back at miles for a 400$ service and miles later you will be back for another 400$ following each 5k miles from thereJust be careful with this dealer and other who use this technique
[redacted]>
Attachments3:12 PM (36 minutes ago)
to **, [redacted]
I just received this notification as you sent it to our old address. Regarding [redacted], first, he has received his bike. Second, when a bike gets damaged and we have to...
order painted parts from Harley-Davidson they can take 60 to 90 days or more for us to receive them. Harley-Davidson does not stock every painted part. When it is ordered from a dealer they then put it in the process of being painted. Harley-Davidson paint is very high quality and it can take several stages to get it done. We cannot control the time it takes for Harley-Davidson to get the painted parts to us. He mentioned he wouldn’t mind if a local painter painted the parts. 99% of the people want the parts painted by Harley-Davidson and not painted by some local painter because it may not match the other parts and it may not have the quality finish that Harley-Davidson produces. Actually, when we have had painters paint the parts we have gotten complaints about the quality and then we have to order that same part again from Harley-Davidson anyway. You’re [redacted] if you do and you’re [redacted] if you don’t.
HDsunLeft-PDF
[redacted] [redacted]
Huntington Beach Harley-Davidson
[redacted]
RE: Complaint ID [redacted]To Address the concern regarding our promotion of retail trade, the promotion is calculated from Retail values minus adjustment for mileage and notable repairs, The customer did receive full retail trade value based on the followingRetail trade, 24,155Minus-2500 for...
excessive mileageMinus front and rear tires at 2/32 -$750.Minus shop recon of -$360.00Total value $20,545 he was given $22,201 actually +$1656 more than promotion states The Bike was wholesaled for $18,800 resulting in a $1745 lossOur position is we did extend more than our promotion was at the time therefore HBHD will not consider any further compensation to this and believes this matter to be closed.Singeely[redacted]General ManagerHuntington Beach Harley Davidson
[redacted] > Attachments3:PM (minutes ago) to **, [redacted] *** I just received this notification as you sent it to our old address Regarding [redacted] , first, he has received his bike Second, when a bike gets damaged and we have to order painted parts from Harley-Davidson they can take to days or more for us to receive them Harley-Davidson does not stock every painted part When it is ordered from a dealer they then put it in the process of being painted Harley-Davidson paint is very high quality and it can take several stages to get it done We cannot control the time it takes for Harley-Davidson to get the painted parts to us He mentioned he wouldn’t mind if a local painter painted the parts 99% of the people want the parts painted by Harley-Davidson and not painted by some local painter because it may not match the other parts and it may not have the quality finish that Harley-Davidson produces Actually, when we have had painters paint the parts we have gotten complaints about the quality and then we have to order that same part again from Harley-Davidson anyway You’re [redacted] if you do and you’re [redacted] if you don’t HDsunLeft-PDF *** [redacted] Huntington Beach Harley-Davidson [redacted]
Dear Harley Davidson Huntington Beach, thank you for taking the time and negotiating with me, however I am terribly disappointed In your service, I went in for a used bike(the deuce softail) that I was set and stone determined to purchase, you staff found it more convenient for themselves to push a brand new motorcycle on me that I did not want, it might have made them more money for the staff but I was going to leave with something I did not want (street Bob 18). The next day I recieve a phone call saying they can finance the deuce which really made me think over my current financial situation over and decision. to purchase any motorcycle at this time. For this reason u lost my purchase this time! I have spent my money and do not wish to purchase a motorcycle at this moment, thank you! Please rely this message to your entire marketing staff This is my email to harley davidson HB after my visit and it was never really acknowledged which is why I posting and sharing this information. I went to the dealer to purchase my second motorcycle only to realize the staff here work together to help you make a uncomfortable long term decisions also known as (sharking)! I had a good down payment to give down for a used bike only to be told I cannot purchase it because it's to old ???? they almost suckered me into getting a brand new bike costing about 75% more than what I was set n stoned determined to purchase on the used bike. The reason I didn't want a a new motorcycle is because I couldn't afford it down the path. However they didn't seem to care and kept pushing the bike on me, I mean if I get repo I get stuck with no bike and the bill and honestly they don't give a hoots behind. U may think the technique is only used by sales man for their commission but it really comes from up above in management. So next time you step into this dealer don't feel pressured to purchase. Think about your decision a little longer, and no just because they will make you feel like you waisted 3 hours of their time due to their monkey (brain fooling) technique. The technique they use waisted a lot of time the way they do it is make u negotiate the price twice, first you fight for a price, second for a term, they do this to full u into making you think u are getting a sweat deal and also to juice u for the most they can, this technique waist a lot of your time and they will try to make feel like it's your fault they waisted time, which it's not! if they were to be straight up with the total price upon negotiating time would be saved . So don't feel pressured even if they tell u oh today is the last day for the deal that's complete b.s. decline the offer go home and think about it is my advice. Aslo if they promise you something about warranty tell them u want it all in writing or later they won't keep their word about certain warrantys. Keep in mind after u purchase a new motorcycle u need to come back at 1000 miles for a 400$ service and 4000 miles later you will be back for another 400$ following each 5k miles from there. Just be careful with this dealer and other who use this technique
I saw a an ad for 110% of the Kelly blue blue value and then I was told that they were going with NADA and not Kelly, I showed the ad and the calculations and was told $15,for a $29,bikeI then left and came back the next week and purchased and when I went in I only received $24,for my trade-in, not the $31,which was advertisedI went back and they had a price of $+ 000, when I was told because of the mileage, it would have to be sent to the auction
Dear Harley Davidson Huntington Beach, thank you for taking the time and negotiating with me, however I am terribly disappointed In your service, I went in for a used bike(the deuce softail) that I was set and stone determined to purchase, you staff found it more convenient for themselves to push a brand new motorcycle on me that I did not want, it might have made them more money for the staff but I was going to leave with something I did not want (street Bob 18)The next day I recieve a phone call saying they can finance the deuce which really made me think over my current financial situation over and decisionto purchase any motorcycle at this timeFor this reason u lost my purchase this time! I have spent my money and do not wish to purchase a motorcycle at this moment, thank you! Please rely this message to your entire marketing staff
This is my email to harley davidson HB after my visit and it was never really acknowledged which is why I posting and sharing this informationI went to the dealer to purchase my second motorcycle only to realize the staff here work together to help you make a uncomfortable long term decisions also known as (sharking)! I had a good down payment to give down for a used bike only to be told I cannot purchase it because it's to old ???? they almost suckered me into getting a brand new bike costing about 75% more than what I was set n stoned determined to purchase on the used bikeThe reason I didn't want a a new motorcycle is because I couldn't afford it down the pathHowever they didn't seem to care and kept pushing the bike on me, I mean if I get repo I get stuck with no bike and the bill and honestly they don't give a hoots behindU may think the technique is only used by sales man for their commission but it really comes from up above in managementSo next time you step into this dealer don't feel pressured to purchaseThink about your decision a little longer, and no just because they will make you feel like you waisted hours of their time due to their monkey (brain fooling) techniqueThe technique they use waisted a lot of time the way they do it is make u negotiate the price twice, first you fight for a price, second for a term, they do this to full u into making you think u are getting a sweat deal and also to juice u for the most they can, this technique waist a lot of your time and they will try to make feel like it's your fault they waisted time, which it's not! if they were to be straight up with the total price upon negotiating time would be saved So don't feel pressured even if they tell u oh today is the last day for the deal that's complete b.sdecline the offer go home and think about it is my adviceAslo if they promise you something about warranty tell them u want it all in writing or later they won't keep their word about certain warrantysKeep in mind after u purchase a new motorcycle u need to come back at miles for a 400$ service and miles later you will be back for another 400$ following each 5k miles from thereJust be careful with this dealer and other who use this technique
[redacted]>
Attachments3:12 PM (36 minutes ago)
to **, [redacted]
I just received this notification as you sent it to our old address. Regarding [redacted], first, he has received his bike. Second, when a bike gets damaged and we have to...
order painted parts from Harley-Davidson they can take 60 to 90 days or more for us to receive them. Harley-Davidson does not stock every painted part. When it is ordered from a dealer they then put it in the process of being painted. Harley-Davidson paint is very high quality and it can take several stages to get it done. We cannot control the time it takes for Harley-Davidson to get the painted parts to us. He mentioned he wouldn’t mind if a local painter painted the parts. 99% of the people want the parts painted by Harley-Davidson and not painted by some local painter because it may not match the other parts and it may not have the quality finish that Harley-Davidson produces. Actually, when we have had painters paint the parts we have gotten complaints about the quality and then we have to order that same part again from Harley-Davidson anyway. You’re [redacted] if you do and you’re [redacted] if you don’t.
HDsunLeft-PDF
[redacted] [redacted]
Huntington Beach Harley-Davidson
[redacted]
RE: Complaint ID [redacted]To Address the concern regarding our promotion of retail trade, the promotion is calculated from Retail values minus adjustment for mileage and notable repairs, The customer did receive full retail trade value based on the followingRetail trade, 24,155Minus-2500 for...
excessive mileageMinus front and rear tires at 2/32 -$750.Minus shop recon of -$360.00Total value $20,545 he was given $22,201 actually +$1656 more than promotion states The Bike was wholesaled for $18,800 resulting in a $1745 lossOur position is we did extend more than our promotion was at the time therefore HBHD will not consider any further compensation to this and believes this matter to be closed.Singeely[redacted]General ManagerHuntington Beach Harley Davidson