Initial Business Response / [redacted] (1000, 5, 2017/04/10) */ this customer used room for hrs than complain about problems it's true that one bldglight was off she lady at front desk did not knew with switch to turn on she was new but we were out of town she did not call me ask for switch any way any one stay in room 1/hour we don't refund next day he call me discuss problem I explain what happened once I told him we not going to refund he swear "f" to me that's end of conversation in common in our business we don't allowed people to stay 1/hour and complain ask for refund at our front desk we have sign says No Refund Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/04/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) There were cameras which would show that we were in and out within minutesAnd we were checked in minutes after checking in there, at a different hotelI am not asking for muchJust for a refund for what I paidThe circumstances of staying there would have been unsafe
Initial Business Response /* (1000, 5, 2017/04/10) */
this customer used room for hrs than complain about problems it's true that one bldglight was off she lady at front desk did not knew with switch to turn on she was new but we were out of town she did not call me ask for switch any way any
one stay in room 1/hour we don't refund next day he call me discuss problem I explain what happened once I told him we not going to refund he swear "f" to me that's end of conversation
in common in our business we don't allowed people to stay 1/hour and complain ask for refund at our front desk we have sign says No Refund
Initial Consumer Rebuttal /* (3000, 7, 2017/04/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There were cameras which would show that we were in and out within minutesAnd we were checked in minutes after checking in there, at a different hotelI am not asking for muchJust for a refund for what I paidThe circumstances of staying there would have been unsafe
Initial Business Response /* (1000, 5, 2017/04/10) */
this customer used room for 2 hrs than complain about problems it's true that one bldg. light was off she lady at front desk did not knew with switch to turn on she was new but we were out of town she did not call me ask for switch any way any...
one stay in room 1/2 hour we don't refund next day he call me discuss problem I explain what happened once I told him we not going to refund he swear "f" to me that's end of conversation
in common in our business we don't allowed people to stay 1/2 hour and complain ask for refund at our front desk we have sign says No Refund
Initial Consumer Rebuttal /* (3000, 7, 2017/04/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There were cameras which would show that we were in and out within 15 minutes. And we were checked in 20 minutes after checking in there, at a different hotel. I am not asking for much. Just for a refund for what I paid. The circumstances of staying there would have been unsafe.
Initial Business Response / [redacted] (1000, 5, 2017/04/10) */ this customer used room for hrs than complain about problems it's true that one bldglight was off she lady at front desk did not knew with switch to turn on she was new but we were out of town she did not call me ask for switch any way any one stay in room 1/hour we don't refund next day he call me discuss problem I explain what happened once I told him we not going to refund he swear "f" to me that's end of conversation in common in our business we don't allowed people to stay 1/hour and complain ask for refund at our front desk we have sign says No Refund Initial Consumer Rebuttal / [redacted] (3000, 7, 2017/04/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) There were cameras which would show that we were in and out within minutesAnd we were checked in minutes after checking in there, at a different hotelI am not asking for muchJust for a refund for what I paidThe circumstances of staying there would have been unsafe
Initial Business Response /* (1000, 5, 2017/04/10) */
this customer used room for hrs than complain about problems it's true that one bldglight was off she lady at front desk did not knew with switch to turn on she was new but we were out of town she did not call me ask for switch any way any
one stay in room 1/hour we don't refund next day he call me discuss problem I explain what happened once I told him we not going to refund he swear "f" to me that's end of conversation
in common in our business we don't allowed people to stay 1/hour and complain ask for refund at our front desk we have sign says No Refund
Initial Consumer Rebuttal /* (3000, 7, 2017/04/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There were cameras which would show that we were in and out within minutesAnd we were checked in minutes after checking in there, at a different hotelI am not asking for muchJust for a refund for what I paidThe circumstances of staying there would have been unsafe
Initial Business Response /* (1000, 5, 2017/04/10) */
this customer used room for 2 hrs than complain about problems it's true that one bldg. light was off she lady at front desk did not knew with switch to turn on she was new but we were out of town she did not call me ask for switch any way any...
one stay in room 1/2 hour we don't refund next day he call me discuss problem I explain what happened once I told him we not going to refund he swear "f" to me that's end of conversation
in common in our business we don't allowed people to stay 1/2 hour and complain ask for refund at our front desk we have sign says No Refund
Initial Consumer Rebuttal /* (3000, 7, 2017/04/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There were cameras which would show that we were in and out within 15 minutes. And we were checked in 20 minutes after checking in there, at a different hotel. I am not asking for much. Just for a refund for what I paid. The circumstances of staying there would have been unsafe.