Hurst Builders

In response to *** ***’s complaint, first off *** is my brother but not my partner in Manteca Speedee, so he has nothing to do with thisWe did review the tapes together and I did send him a copy of the video via email, apparently he didn’t receive them so I will copy them to a flash drive
and mail them to him so he can watch it on whatever size TV he wantsThe video shows nothing comes close to the vehicle to cause it damageBesides everything in the shop is painted yellowI understand his argument but you also have to understand mineNothing comes close to his vehicle during servicingSo when *** receives the flash drive, *** can review the tapes and after doing so, he can call me @ *** and we can go over them together in a calm fashion

This letter is to inform you that the complaint against Spee Dee Oil Change has been resolved in a friendly manner.Thank you  so much for your help in this matter. We appreciate your involvement.