All work and parts are guaranteed daysHis receipt says he's had it well over monthsAdditional work is an additional charge, which he even stated in his letter that he wanted a complete tune up for freeI told him we'd check it out, but if more work needs to be done than what we worked on there would be an additional chargeI did not cuss this guy out, he cussed us out George B***
All work and parts are guaranteed 30 days. His receipt says he's had it well over 2 months. Additional work is an additional charge, which he even stated in his letter that he wanted a complete tune up for free. I told him we'd check it out, but if more work needs to be done than what we worked on...
there would be an additional charge. I did not cuss this guy out, he cussed us out.
George B[redacted]
Complaint: [redacted]I am rejecting this response because: I didn't use the saw once it was supposidly repaired. I took it from the shop and put it in storage until I needed to use it and it wouldn't work. I didn't say that I wanted a free tune up. I wanted it fixed like it was supposed to be in the first place. I don't know of anyone that takes a saw to a saw shop and pays to just have it repaired to just start up. When you pull the trigger it dies. That's not right.Sincerely,[redacted]
All work and parts are guaranteed daysHis receipt says he's had it well over monthsAdditional work is an additional charge, which he even stated in his letter that he wanted a complete tune up for freeI told him we'd check it out, but if more work needs to be done than what we worked on there would be an additional chargeI did not cuss this guy out, he cussed us out George B***
All work and parts are guaranteed 30 days. His receipt says he's had it well over 2 months. Additional work is an additional charge, which he even stated in his letter that he wanted a complete tune up for free. I told him we'd check it out, but if more work needs to be done than what we worked on...
there would be an additional charge. I did not cuss this guy out, he cussed us out.
George B[redacted]
Complaint: [redacted]I am rejecting this response because: I didn't use the saw once it was supposidly repaired. I took it from the shop and put it in storage until I needed to use it and it wouldn't work. I didn't say that I wanted a free tune up. I wanted it fixed like it was supposed to be in the first place. I don't know of anyone that takes a saw to a saw shop and pays to just have it repaired to just start up. When you pull the trigger it dies. That's not right.Sincerely,[redacted]