I was in need of a new heating /air unit my friend said to call energy sharks said they had recently had to get a new unit and was very pleased so I called energy sharks and made appointment for them to come out and give me a estimate [redacted] and [redacted] came out and was on time and very professional and took the time to talk to me and even checked out my ducts and found that some had came loose the other two company's that I called and ask for estimates never bothered to take time to look at duct work Me as a single parent of kids was very please so I would highly recommend them to anyone .I decided to go with energy sharks cause they was very professional and their price was the best price .And on the day of to install the unit [redacted] was on time and did a great job.I would just like to say that if you ever need any work on your heating and air unit give them a call you want be disappointedThanks so much [redacted] and ***
I was very satisfied with the HVAC system that Energy Sharks installed for meI got the system that I was looking for at a very good priceThey were very knowledgeable and patient with my MANY questionsI would recommend their services highly
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint To whom it may concern, I will begin by addressing the comments you received from Energy Shark concerning the installation of the new unitIt was stated that the drain line was tied into the existing drain lineThis is not what happenedthe drain line that was attached to the drain pan was disconnected and the new drain line bypassed the drain panThe hole in the drain pan where the original drain line was connected was sealed, preventing any water from draining out of the drain pan The existing drain line was then connected to the new unit at an upward angle that would prevent water from drainingThis coupled with the fact that the unit was not leveled when it was installed created an overflow from the new unit into the drain pan which had no way to drain out because the drain port had been sealed by the installersTo the point of the unit running for months after it was installed without a problem, I can only say that you don"t run the air conditioner in the winter monthsAs to the comment that the problem was due to pre-existing materials, I can only say that the pre-existing they refer to had been working without any problems for over years until the new unit was installedAs for having the system checked every months is not the industry standardIt is annually which is every months As to the comment that I stated that I was happy with the repair is completely untrueI informed the individual that made the repairs to the ceiling that I was not happy with the job and he suggested that I wait until the paint dried and it would look OKHe also stated that if it did not match the rest of the ceiling I should call Energy Sharks and he would come backI gave the paint two days to completely dry and it did not match the rest of the ceilingI then called and informed them that I was not happy with the repair, at which time I was told they would come out and check the repairUpon arriving, representative from Energy Sharks agreed that the repair did not match the rest of the ceiling and told me that he would have the entire ceiling paintedwhen this was done and completely dry, I called and ask them to come back and look at the ceiling and make a decision as to what could be done to correct the problemThey are supposed to return on September to address the problem When I first called to complain about the water coming thru the ceiling, I was told to turn the unit off and someone would come by to check on itThis was on Friday, and the supervisor did not come until SaturdayFriday afternoon I had my neighbor go up and see if he could see what was wrongHe found the drain pan was overflowingAt this time he pumped the water out of the drain pan to prevent further damage to the ceilingWhen the supervisor came on Saturday, he found numerous installation problems including, the unit was not level, it was not properly sealed, the water level shut off switch on the drain pan was not connected, the drain lines were not connected to the drain pan, the drain line coming from the unit was installed at an upward angle to facilitate going over the wall of the drain panOn the following Monday, the installer came and corrected the installation errorsThe main problem with this damage being so visible is that when I sell this house, and a prospective buyer sees the damage to the ceiling, this automatically devalues my home Regards, [redacted] ***
Energy Sharks put me in a new [redacted] Heat Pump in OctI had a problem with in DecI got in touch with [redacted] the one I talked and paid for the unitHe finally send down one of his workers that I never met my the name of [redacted] This was the most disrespectful man I have ever met or had to do work for meI am a year old widow and the the hateful way he treated me and talked to me was not called forHe leveled the unit cause it was not level when [redacted] put the unit inThen he replaced the motor that had burned up with the wrong motor and it was used for the unitThis [redacted] said he had been doing this for years but why did he not put the right motor in the unit? The unit worked for a week before I got another heat and air condition company to fix the unit and I paid for the whole amount even with the unit being warrantyI did not call [redacted] about this cause I am afraid of his worker [redacted] That man [redacted] is not welcome on my propertyI would not recommend Energy Sharks and [redacted] to anyoneI am going to get thru the winter and then have some else put me in a good unitI trusted [redacted] but he does not stand by his work and fix a mistake and just do it nicely
The replacement system was installed per code and was signed off as "passed" by the [redacted] County Inspector The [redacted] County inspector is the "go to" authority on the installation and only passes installations when the installation meets code We replaced the old exisitng unit with a new unit It was not new construction? It was a replacement of an existing unit in a double wide trailer We did not manufacturer the unitWe were responsible for the installation and it was done per per code as indicated by the [redacted] County Inspector We have been very responsive to this customer and all customers for that matter when it comes to service This unit was found to have a bad motor approximately years after our installation and it was replaced by the manufacturer under the manufacturers parts warranty no questions asked As a service to our customers we provide year of free labor, but this repair was way beyond that time frame as it was in year We did provide our labor to replace this motor in year at a very steep discount and as close to actual labor cost as possible to help this customer outAgain, we did not manufacturer the equipment but did respond immediately when called that the unit was having a problem
Energy Sharks did a wonderful job installing my air systemNot only did they have great service and were very professional, but *** found me a top of the line system at a great valueEnergy Sharks were easy to work with and very reliableThis is one of the best companies that I have worked with in a long time! Thanks again Energy Sharks!
I just wanted to write and say how extremely satisfied I was with energy sharksI called several other companies for an estimate on what I needed done and they beat all their competitors pricesAfter they finished the job I was so happy with their workThey are very professional and do great work
I used Energy Sharks to install a *** XL heat pump and replace all of my duct work in the attic*** *** (not the hockey Player) and his crew did a fantastic job despite the high temp in the atticWe are extremely happy
Great job on replacing our gaspak heating and a/c system Marvelous cooling evenly through entire house These guys know their business and gave a great price as well We recommend Energy Sharks to anyone
Energy Shark rank a five star plus They are honest and very professionalThey installed a heat pump unit for me last Friday and for the fist time in fifteen years I am comfortable in my home...I wish everyone that I have dealt with in the past were as hones and professional as Energy Shark
I had my HVAC system replacedOwner was very knowledgeable and explained functions clearlyInstallers did their work efficientlyGreat value for my dollar
Phil not only came to our home but reviewed our system and return air capacityHe took the time to show how our current system was unable to function to capacity due to insufficient return air capacityHis team was on time, quick and cleaned up afterwordsOur home has never been so consistently even temperature in all the time I've ownedWould definitely recommend Energy Sharks to anyone looking to replace current hvac systems
***, the owner came out and looked at our broken system and confirmed that it was beyond fixableWe were offered a couple of different options and went with one that was more up-front, but that offered an energy rebate that would more than cover the differenceThe company is also filling out all warranty and rebate paperwork for usI did not feel that *** ever tried up-sell me on anything or at any pointThe day of install went as promisedThe team cleaned up behind themselves and were very professional*** then came and personally inspected the job to make sure that everything was up to his exacting standardsHe found a pipe that was not wrapped as he would like so someone came to fix that that the next daythe even wrapped the pipes of our second unit which the had not replaced
I was in need of a new heating /air unit my friend said to call energy sharks said they had recently had to get a new unit and was very pleased so I called energy sharks and made appointment for them to come out and give me a estimate [redacted] and [redacted] came out and was on time and very professional and took the time to talk to me and even checked out my ducts and found that some had came loose the other two company's that I called and ask for estimates never bothered to take time to look at duct work Me as a single parent of kids was very please so I would highly recommend them to anyone .I decided to go with energy sharks cause they was very professional and their price was the best price .And on the day of to install the unit [redacted] was on time and did a great job.I would just like to say that if you ever need any work on your heating and air unit give them a call you want be disappointedThanks so much [redacted] and ***
[redacted] and his team did a great job of installing our new hvac systemVery pleased with the whole processIt is how things should be done!
I was very satisfied with the HVAC system that Energy Sharks installed for meI got the system that I was looking for at a very good priceThey were very knowledgeable and patient with my MANY questionsI would recommend their services highly
Very professional and extremely knowledgeable
Placed order Tuesday, job completed FridayA minor issue was rectified to my satisfaction right after I mentioned itPhil and his team did a great job
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint To whom it may concern, I will begin by addressing the comments you received from Energy Shark concerning the installation of the new unitIt was stated that the drain line was tied into the existing drain lineThis is not what happenedthe drain line that was attached to the drain pan was disconnected and the new drain line bypassed the drain panThe hole in the drain pan where the original drain line was connected was sealed, preventing any water from draining out of the drain pan The existing drain line was then connected to the new unit at an upward angle that would prevent water from drainingThis coupled with the fact that the unit was not leveled when it was installed created an overflow from the new unit into the drain pan which had no way to drain out because the drain port had been sealed by the installersTo the point of the unit running for months after it was installed without a problem, I can only say that you don"t run the air conditioner in the winter monthsAs to the comment that the problem was due to pre-existing materials, I can only say that the pre-existing they refer to had been working without any problems for over years until the new unit was installedAs for having the system checked every months is not the industry standardIt is annually which is every months As to the comment that I stated that I was happy with the repair is completely untrueI informed the individual that made the repairs to the ceiling that I was not happy with the job and he suggested that I wait until the paint dried and it would look OKHe also stated that if it did not match the rest of the ceiling I should call Energy Sharks and he would come backI gave the paint two days to completely dry and it did not match the rest of the ceilingI then called and informed them that I was not happy with the repair, at which time I was told they would come out and check the repairUpon arriving, representative from Energy Sharks agreed that the repair did not match the rest of the ceiling and told me that he would have the entire ceiling paintedwhen this was done and completely dry, I called and ask them to come back and look at the ceiling and make a decision as to what could be done to correct the problemThey are supposed to return on September to address the problem When I first called to complain about the water coming thru the ceiling, I was told to turn the unit off and someone would come by to check on itThis was on Friday, and the supervisor did not come until SaturdayFriday afternoon I had my neighbor go up and see if he could see what was wrongHe found the drain pan was overflowingAt this time he pumped the water out of the drain pan to prevent further damage to the ceilingWhen the supervisor came on Saturday, he found numerous installation problems including, the unit was not level, it was not properly sealed, the water level shut off switch on the drain pan was not connected, the drain lines were not connected to the drain pan, the drain line coming from the unit was installed at an upward angle to facilitate going over the wall of the drain panOn the following Monday, the installer came and corrected the installation errorsThe main problem with this damage being so visible is that when I sell this house, and a prospective buyer sees the damage to the ceiling, this automatically devalues my home Regards, [redacted] ***
Energy Sharks put me in a new [redacted] Heat Pump in OctI had a problem with in DecI got in touch with [redacted] the one I talked and paid for the unitHe finally send down one of his workers that I never met my the name of [redacted] This was the most disrespectful man I have ever met or had to do work for meI am a year old widow and the the hateful way he treated me and talked to me was not called forHe leveled the unit cause it was not level when [redacted] put the unit inThen he replaced the motor that had burned up with the wrong motor and it was used for the unitThis [redacted] said he had been doing this for years but why did he not put the right motor in the unit? The unit worked for a week before I got another heat and air condition company to fix the unit and I paid for the whole amount even with the unit being warrantyI did not call [redacted] about this cause I am afraid of his worker [redacted] That man [redacted] is not welcome on my propertyI would not recommend Energy Sharks and [redacted] to anyoneI am going to get thru the winter and then have some else put me in a good unitI trusted [redacted] but he does not stand by his work and fix a mistake and just do it nicely
They went out of their way to help during a busy holiday week
The replacement system was installed per code and was signed off as "passed" by the [redacted] County Inspector The [redacted] County inspector is the "go to" authority on the installation and only passes installations when the installation meets code We replaced the old exisitng unit with a new unit It was not new construction? It was a replacement of an existing unit in a double wide trailer We did not manufacturer the unitWe were responsible for the installation and it was done per per code as indicated by the [redacted] County Inspector We have been very responsive to this customer and all customers for that matter when it comes to service This unit was found to have a bad motor approximately years after our installation and it was replaced by the manufacturer under the manufacturers parts warranty no questions asked As a service to our customers we provide year of free labor, but this repair was way beyond that time frame as it was in year We did provide our labor to replace this motor in year at a very steep discount and as close to actual labor cost as possible to help this customer outAgain, we did not manufacturer the equipment but did respond immediately when called that the unit was having a problem
Energy Sharks did a wonderful job installing my air systemNot only did they have great service and were very professional, but *** found me a top of the line system at a great valueEnergy Sharks were easy to work with and very reliableThis is one of the best companies that I have worked with in a long time! Thanks again Energy Sharks!
It is unfortunate this is not Revdex.com accredited The work and personnel was top notch
I just wanted to write and say how extremely satisfied I was with energy sharksI called several other companies for an estimate on what I needed done and they beat all their competitors pricesAfter they finished the job I was so happy with their workThey are very professional and do great work
I used Energy Sharks to install a *** XL heat pump and replace all of my duct work in the attic*** *** (not the hockey Player) and his crew did a fantastic job despite the high temp in the atticWe are extremely happy
Great job on replacing our gaspak heating and a/c system Marvelous cooling evenly through entire house These guys know their business and gave a great price as well We recommend Energy Sharks to anyone
Extremely good people to work with, good advice in an easy to understand wayQuick , clean install
Energy Shark rank a five star plus They are honest and very professionalThey installed a heat pump unit for me last Friday and for the fist time in fifteen years I am comfortable in my home...I wish everyone that I have dealt with in the past were as hones and professional as Energy Shark
I had my HVAC system replacedOwner was very knowledgeable and explained functions clearlyInstallers did their work efficientlyGreat value for my dollar
Phil not only came to our home but reviewed our system and return air capacityHe took the time to show how our current system was unable to function to capacity due to insufficient return air capacityHis team was on time, quick and cleaned up afterwordsOur home has never been so consistently even temperature in all the time I've ownedWould definitely recommend Energy Sharks to anyone looking to replace current hvac systems
***, the owner came out and looked at our broken system and confirmed that it was beyond fixableWe were offered a couple of different options and went with one that was more up-front, but that offered an energy rebate that would more than cover the differenceThe company is also filling out all warranty and rebate paperwork for usI did not feel that *** ever tried up-sell me on anything or at any pointThe day of install went as promisedThe team cleaned up behind themselves and were very professional*** then came and personally inspected the job to make sure that everything was up to his exacting standardsHe found a pipe that was not wrapped as he would like so someone came to fix that that the next daythe even wrapped the pipes of our second unit which the had not replaced
Prompt courteous and knowledgeableVery professional and competitive pricing