Hwy 55 Burgers Shakes & Fries

Initial Business Response /* (1000, 5, 2016/11/04) */
Contact Name and Title: Bobby P[redacted], VP Marketin
Contact Phone: [redacted] ext 1
Contact Email: [redacted]@hwy55burgers.com
Hello,
Thanks for taking time to contact us. I was concerned to hear about your experience with our Randleman...

location. I'm not sure why you experienced the problems you encountered, and I apologize. Obviously we did not meet your expectations. The situation you described is certainly not our normal operating procedure.
I will forward your letter to the manager, area auditor, and owner to make sure we take the proper steps to ensure the staff knows they missed critical service opportunities, and disappointed friends and guests. Someone should follow up with you soon. Thanks again for your time to make us aware of the situation, and we'll get it corrected. Please accept my apologies, and we would certainly appreciate your forgiveness for our shortcomings. I would certainly like to be able to look forward to your next visit in hopes we can do our best to make this up to you.
Bobby P[redacted]
VP Marketing
Hwy 55 Burgers
[redacted]
Mount Olive, NC 28365
[redacted] ext. 140
[redacted]@hwy55burgers.com
www.hwy55burgers.com
www.facebook.com/andysburgers
https://twitter.com/hwy55Burgers