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Hyatt's Roofing & Remodeling

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Reviews Hyatt's Roofing & Remodeling

Hyatt's Roofing & Remodeling Reviews (13)

WE have been overloaded with work and unfortunately cant make all dead line due to weather and some jobs being more difficult than others after negotiation with client we together decided it is best for clients money be refunded in full so they can contract with some one...

else. Respectfully,[redacted]

Date Sent: 5/7/2014 3:51:01 PMComplaint: [redacted]I am rejecting this response because: This is the same excuse I have received from them from the beginning.  They have always said they will take care of it in two weeks.   I would like the $1800 deposit back.Regards,[redacted]

[redacted]’s Roofing & Remodeling
9538 Autumn Shadows
San Antonio, Texas...

78254
###-###-#### Fax:###-###-####
 
 
Complaint ID# [redacted]
 
RE: [redacted], [redacted]
[redacted]
[redacted], TX  [redacted]
 
The course of action for the case # above between the consumers and HRR.
We will contact [redacted] in reference to service issues about his complaint
And resolve them I just found out when I received the certified mail as [redacted] was suppose to be handling warranties and or complaints as we discussed.
 
 
Thank You,
 
Sincerely,
 
[redacted]
 
 
                                        ...
                                        ...
                                        ... Authorized Signature: [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that I don't have a choice but to wait for November 15, 2016 like he says he will pay me then. since he cashed my check before he started any work and then failed to show up and blocked my calls. Thank you Revdex.com and I sure hope I get my money back soon.
Regards,
[redacted]

WE have been overloaded with work and unfortunately cant make all dead line due to weather and some jobs being more difficult than others after negotiation with client we together decided it is best for clients money be refunded in full so they can contract with some one...

else. 
Respectfully,
[redacted]

In response to Mrs. [redacted] complaint that Hyatt's Roofing and Remodeling did not complete the work as per our contract with you on July 11, 2016 we received a check from you in the amount of $5,170.00 of the $10,002 insurance claim check that was issued to remove and install a new roof.  The...

roof replacement was start the week of August 3, 2016 and all work was done as per specifications.  Hyatt's Roofing and Remodeling paid for the roofing material that was needed and for the roofing and carpentry labor to complete the project.  The total paid for material and labor was $4,300 with the remaining balance to cover overhead and proit.  At this time we don't have a crew to work on the pool patio enclosure therefore we have no other choice to cancel the remaining contract.  
 
Thank You
[redacted]

Complaint: [redacted]
I am rejecting this response because: This is the same excuse I have received from them from the...

beginning.  They have always said they will take care of it in two weeks.   I would like the $1800 deposit back.
Regards,
[redacted]

First of all my mother did not pass away and we never stated that ,all other line items lined out are as he stated we tried to put the roof on twice however they had some who did not need to be disturb after surgery. The insurance did not pay the member enough to get work done so we filed on his...

behalf a supplement. The supplement was approved to get all the work done including the roof since that time, We restructured the company to a hand full of workers causing us to get very behind. WE will have the work done with in the next 30 bussiness days or less depending on the weather.  Thank You.Regards,[redacted]

We will be refunding funds to customer unfortunately cant keep all client satisfied and it comes to these results were they have to get another company do to the fact we could not make the dead line, So on November 15, 2016 she will get a full refund.  RESPECTFULLY, [redacted]

Complaint: [redacted]
I am rejecting this response because:My wife was told his mother has past, he only scheduled with us once and my wife asked to postpone that is true. The contract is 11 months old and now he wants another 30 days.  I feel he is still  putting us off he does not return ANY phone calls.  He spoke to a neighbor today who is in the same position and told him that he SPOKE to me but I have not heard his voice except answer machine in months. I  have had shingles delivered by him sitting on my roof for  almost 3 months, and when they were delivered he said job  would be done by end of February, and here we are today I don't want this case to be closed until repairs are complete and he is paid in full.
Regards,
[redacted]

Quoted roof repairs of $20,000 in 2013. I gave him a $5,000 check to begin services, which he promptly cashed. He was never seen again despite numerous phone calls and requests for him to either refund my money or perform the services of at least the $5,000 that I had already paid him. Clayton H[redacted] is a fraud who takes individuals money and never performs the services. He's on Angie's List, so beware. There are 2 others (elderly persons) that I know of whom he has also ripped off thousands from.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
[redacted] Roofing has agreed to refund my deposit no later than 9-23-2016.
Regards,
[redacted] And [redacted]

The customer was taken care of and he has paid us in full please contact customer fo verification.

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Address: 9538 Autumn Shadows, San Antonio, Texas, United States, 78254-1928

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