*** purchased a light commercial hardness and manganese removal softener from me, without installationI recommended three licensed plumbing contractors with whom I have had much successI met with her and one of the plumbers to plan the installation and discuss his priceHe asked for
I told her that this a little high, but she wished to use himShe apparently paid him a depositBecause she did not wish to use the electrical outlet on her back poarch, I had to special order regeneration valve that will be difficult to resellMoreover, should I take back the equipment I would have to resell it as used equipment, in which I do not deal. The Plumber-installer of record discovered, to everyone's dismay, that he had selected an incorrect location, and that the equipment would have to be moved to the well headAs I pride myself on percent customer satisfaction--years in business with a perfect Revdex.com record--I offered to pay for the new installation by a new plumber of her choiceThis exceeded my contractual agreement by several hundred dollarsI offered it as a gesture of good willI did not, as she claimed, refuse or rescind this offerI here restate my offer to pay for the proper installation of her equipmentI also agree to attempt to resell, it and to remit to her any revenue that I receive for it, although there is little secondary market for itI scheduled and interviewed two different well drilling companies to determine the correct location and protocol to insure a correct installationShe declined to proceed further with this project The equipment she purchased is an EPA "Best Available Technology" for her hardness/manganese problem (SST-Purolite iron/Mn specific resin media)My invoice states in bold: "All sales are final". David *B***, President, Owner
*** purchased a light commercial hardness and manganese removal softener from me, without installationI recommended three licensed plumbing contractors with whom I have had much successI met with her and one of the plumbers to plan the installation and discuss his priceHe asked for
I told her that this a little high, but she wished to use himShe apparently paid him a depositBecause she did not wish to use the electrical outlet on her back poarch, I had to special order regeneration valve that will be difficult to resellMoreover, should I take back the equipment I would have to resell it as used equipment, in which I do not deal. The Plumber-installer of record discovered, to everyone's dismay, that he had selected an incorrect location, and that the equipment would have to be moved to the well headAs I pride myself on percent customer satisfaction--years in business with a perfect Revdex.com record--I offered to pay for the new installation by a new plumber of her choiceThis exceeded my contractual agreement by several hundred dollarsI offered it as a gesture of good willI did not, as she claimed, refuse or rescind this offerI here restate my offer to pay for the proper installation of her equipmentI also agree to attempt to resell, it and to remit to her any revenue that I receive for it, although there is little secondary market for itI scheduled and interviewed two different well drilling companies to determine the correct location and protocol to insure a correct installationShe declined to proceed further with this project The equipment she purchased is an EPA "Best Available Technology" for her hardness/manganese problem (SST-Purolite iron/Mn specific resin media)My invoice states in bold: "All sales are final". David *B***, President, Owner