The company is only offering me half my money back and telling me that I have to pay return shipping as well On Feb 24th I placed an order through Amazon.com for a set of lens caps for my hunting rifle scopeThe order was filled by LGOutdoorsMy total cost including shipping was about $Upon receipt of the caps they arrived in a factory blister packI opened the package and screwed the caps onto my rifle scopeWhen flipping the caps open they made a 'pop' as though we're was a vacuum seal on the capsAny noise at all on my hunting equipment is unacceptable and I requested a refund from LG OutdoorsThey refused because I had opened the factory blister packI have filed a claim with Amazon and as a result I received another message from LG Outdoors which stated that Amazon was telling them to accept the return but that they were charging me a percent restocking fee and that I was responsible for return shippingOf course that is unacceptable to me and feel compelled t
LG Outdoor charged credit card and unable to ship itemsCharged cancellation fee At the time of the online sale the item was in stockThey had a small message on their web site saying that shipping could take up to one week due to high demand and weight limitations on hazardous materials (there is a HAZMAT fee included in this transaction) The fact of the matter is this company immediately charged my credit card the amount of $instead of doing that when the item is ready to leave their warehouseWhen I emailed them they said shipping could take at least two weeks Similar companies do not have same limitations to ship similar items but more importantly they do not charge the amount of the sale until the goods are ready to be shipped and provide a tracking numberIn fact, I don't even know if they had this item in stock I do believe this is a deceptive commercial practice when they charge customers' credit cards for good they are not able to ship and later cha
My order hasn't been given to FedEx, but they say it has been FedEx has confirmed that they don't have it either I want my money back
I placed an order (order 583655) on Monday (11/14) morning I read on the website that orders placed before noon are usually shipped out the same day
A FedEx tracking number was added to my order *** on Monday The status has never changed from "Label Created" I called first thing on Wednesday morning to inquire if my package would ship
I was told that I would receive a call back within the hour after the customer service rep (***) heard back from the Shipping and Receiving manager who was in contact with FedEx
I received no call back I called later that day, and was told the same thing
I called first thing this morning and was told that the package was given to FedEx, but that it was scanned incorrectly I was told that FedEx would update the tracking info at 5:tonight, and that my package was on it's way
The old bait and switch with these guysThey advertise a low price to get you to orderThen tell you it's out of stock when it's clearly listed in stock at a higher price nowIf you can't honor your advertised prices, don't advertise them
I ordered a Texsport camp stove from Walmart.com on May 22,for $The next morning the order was cancelled because the price was incorrect
I ordered order# *** from Walmart.com on May 22nd,The next morning they cancelled my orderI called LGOutdoors, the seller, who admitted that they were at fault because they listed the wrong price of $But LG refused to send my stove even though it is in stockWalmart was no help either, and said it was not their problemThe seller should honor the price of $and send my stove since they advertised it as such
I placed an order thru Walmart.com from the third vendor LG Outdoors for $Finalized purchase was cancelled due to their price error
On 5-22-18, I placed an Order thru Walmart.com from third vendor LG outdoorsThe price for the order was $Confirmation number was received that the order had been finalizedOn 5-23-18, I received an email that my order was being put on holdI contacted the third vendor and she mentioned that they were looking into my orderRudely, the person spoke to wouldn't explain what was going on and ended hanging up the callA second email was sent by ***h stating that their was an error on the price and my order had been cancelledHe added that a full refund will be returned to my credit cardMy credit card was charged which had finalized the purchaseI contacted Walmart.com and they also refused to further honor the purchase at that price
Bait and switch tacticsDon't honor their advertised price for product offered and purchased
"Ordered item through Walmart Marketplace offered by LG Outdoors and received confirmationThey sent the wrong item and when I contacted them wanted me to pay twice the amount to get the as advertised item after I returned the wrong item for a refundI instructed them I just wanted the item they advertised and I paid for but was told I would have to speak to a supervisorWas promised that a supervisor would call me back on two different occasions but never didLast, third time, call was told that *** was a supervisor and aware but only a refund would occur and I would have to pay double to get the advertised and paid for item."
The company is only offering me half my money back and telling me that I have to pay return shipping as well
On Feb 24th I placed an order through Amazon.com for a set of lens caps for my hunting rifle scopeThe order was filled by LGOutdoorsMy total cost including shipping was about $Upon receipt of the caps they arrived in a factory blister packI opened the package and screwed the caps onto my rifle scopeWhen flipping the caps open they made a 'pop' as though we're was a vacuum seal on the capsAny noise at all on my hunting equipment is unacceptable and I requested a refund from LG OutdoorsThey refused because I had opened the factory blister packI have filed a claim with Amazon and as a result I received another message from LG Outdoors which stated that Amazon was telling them to accept the return but that they were charging me a percent restocking fee and that I was responsible for return shippingOf course that is unacceptable to me and feel compelled t
advertising on websiteShipping times not processed as advertisedExcessive return charges
Based on the written advertised order processing and shipping times located on the home page stating "Priority Orders placed before 11:AM CST are shipped the same day" I called and placed my order before 10:AM CST on May 4th I specifically stated to the phone representative that I needed the order by that Friday May 6th and was concerned that it would be shipped promptlyI stated that if they could not promptly ship it then I would need to go elsewhereWas told the items were in stock and it would not be a problem if I payed for 2nd day air delivery since I was ahead of the company's AM CST shipping cutoff periodSo I placed my order and received two automated "order confirmation" and "thank you for your order" emails at 10:AM CST with order ID #XXXXXXAt 11:AM CST I received another email that my order was changed to "processing order"Logging into LG Outdoors
LG Outdoor charged credit card and unable to ship itemsCharged cancellation fee
At the time of the online sale the item was in stockThey had a small message on their web site saying that shipping could take up to one week due to high demand and weight limitations on hazardous materials (there is a HAZMAT fee included in this transaction)
The fact of the matter is this company immediately charged my credit card the amount of $instead of doing that when the item is ready to leave their warehouseWhen I emailed them they said shipping could take at least two weeks
Similar companies do not have same limitations to ship similar items but more importantly they do not charge the amount of the sale until the goods are ready to be shipped and provide a tracking numberIn fact, I don't even know if they had this item in stock
I do believe this is a deceptive commercial practice when they charge customers' credit cards for good they are not able to ship and later cha
Have fought for weeks with the company to get less than half of my purchase price back from the returned item
I purchased an item from LG Outdoors through amazon for $It arrived 1/16/On 1/17/I contacted them for a refund, and was told to send the item back, which I did the same dayThe Item was delivered to them on 1/19/After not hearing from them, or getting a refund, I again contacted them on 2/2/They stated that they had not received itOnly when I proved that they had with a tracking number would they initiate the refundIt is now 2/9/and they say it will be another 2-days before I get a refund of $10.60, less than half of the purchase priceWHAT GOOD IS A RETURN IF YOU HAVE TO FIGHT FOR WEEKS TO GET LESS THAN HALF BACK? This company is a joke! Do not buy from them!
The company is only offering me half my money back and telling me that I have to pay return shipping as well On Feb 24th I placed an order through Amazon.com for a set of lens caps for my hunting rifle scopeThe order was filled by LGOutdoorsMy total cost including shipping was about $Upon receipt of the caps they arrived in a factory blister packI opened the package and screwed the caps onto my rifle scopeWhen flipping the caps open they made a 'pop' as though we're was a vacuum seal on the capsAny noise at all on my hunting equipment is unacceptable and I requested a refund from LG OutdoorsThey refused because I had opened the factory blister packI have filed a claim with Amazon and as a result I received another message from LG Outdoors which stated that Amazon was telling them to accept the return but that they were charging me a percent restocking fee and that I was responsible for return shippingOf course that is unacceptable to me and feel compelled t
LG Outdoor charged credit card and unable to ship itemsCharged cancellation fee At the time of the online sale the item was in stockThey had a small message on their web site saying that shipping could take up to one week due to high demand and weight limitations on hazardous materials (there is a HAZMAT fee included in this transaction) The fact of the matter is this company immediately charged my credit card the amount of $instead of doing that when the item is ready to leave their warehouseWhen I emailed them they said shipping could take at least two weeks Similar companies do not have same limitations to ship similar items but more importantly they do not charge the amount of the sale until the goods are ready to be shipped and provide a tracking numberIn fact, I don't even know if they had this item in stock I do believe this is a deceptive commercial practice when they charge customers' credit cards for good they are not able to ship and later cha
My order hasn't been given to FedEx, but they say it has been FedEx has confirmed that they don't have it either I want my money back
I placed an order (order 583655) on Monday (11/14) morning I read on the website that orders placed before noon are usually shipped out the same day
A FedEx tracking number was added to my order *** on Monday The status has never changed from "Label Created" I called first thing on Wednesday morning to inquire if my package would ship
I was told that I would receive a call back within the hour after the customer service rep (***) heard back from the Shipping and Receiving manager who was in contact with FedEx
I received no call back I called later that day, and was told the same thing
I called first thing this morning and was told that the package was given to FedEx, but that it was scanned incorrectly I was told that FedEx would update the tracking info at 5:tonight, and that my package was on it's way
The old bait and switch with these guysThey advertise a low price to get you to orderThen tell you it's out of stock when it's clearly listed in stock at a higher price nowIf you can't honor your advertised prices, don't advertise them
I ordered a Texsport camp stove from Walmart.com on May 22,for $The next morning the order was cancelled because the price was incorrect
I ordered order# *** from Walmart.com on May 22nd,The next morning they cancelled my orderI called LGOutdoors, the seller, who admitted that they were at fault because they listed the wrong price of $But LG refused to send my stove even though it is in stockWalmart was no help either, and said it was not their problemThe seller should honor the price of $and send my stove since they advertised it as such
I placed an order thru Walmart.com from the third vendor LG Outdoors for $Finalized purchase was cancelled due to their price error
On 5-22-18, I placed an Order thru Walmart.com from third vendor LG outdoorsThe price for the order was $Confirmation number was received that the order had been finalizedOn 5-23-18, I received an email that my order was being put on holdI contacted the third vendor and she mentioned that they were looking into my orderRudely, the person spoke to wouldn't explain what was going on and ended hanging up the callA second email was sent by ***h stating that their was an error on the price and my order had been cancelledHe added that a full refund will be returned to my credit cardMy credit card was charged which had finalized the purchaseI contacted Walmart.com and they also refused to further honor the purchase at that price
Bait and switch tacticsDon't honor their advertised price for product offered and purchased
"Ordered item through Walmart Marketplace offered by LG Outdoors and received confirmationThey sent the wrong item and when I contacted them wanted me to pay twice the amount to get the as advertised item after I returned the wrong item for a refundI instructed them I just wanted the item they advertised and I paid for but was told I would have to speak to a supervisorWas promised that a supervisor would call me back on two different occasions but never didLast, third time, call was told that *** was a supervisor and aware but only a refund would occur and I would have to pay double to get the advertised and paid for item."
The company is only offering me half my money back and telling me that I have to pay return shipping as well
On Feb 24th I placed an order through Amazon.com for a set of lens caps for my hunting rifle scopeThe order was filled by LGOutdoorsMy total cost including shipping was about $Upon receipt of the caps they arrived in a factory blister packI opened the package and screwed the caps onto my rifle scopeWhen flipping the caps open they made a 'pop' as though we're was a vacuum seal on the capsAny noise at all on my hunting equipment is unacceptable and I requested a refund from LG OutdoorsThey refused because I had opened the factory blister packI have filed a claim with Amazon and as a result I received another message from LG Outdoors which stated that Amazon was telling them to accept the return but that they were charging me a percent restocking fee and that I was responsible for return shippingOf course that is unacceptable to me and feel compelled t
advertising on websiteShipping times not processed as advertisedExcessive return charges
Based on the written advertised order processing and shipping times located on the home page stating "Priority Orders placed before 11:AM CST are shipped the same day" I called and placed my order before 10:AM CST on May 4th I specifically stated to the phone representative that I needed the order by that Friday May 6th and was concerned that it would be shipped promptlyI stated that if they could not promptly ship it then I would need to go elsewhereWas told the items were in stock and it would not be a problem if I payed for 2nd day air delivery since I was ahead of the company's AM CST shipping cutoff periodSo I placed my order and received two automated "order confirmation" and "thank you for your order" emails at 10:AM CST with order ID #XXXXXXAt 11:AM CST I received another email that my order was changed to "processing order"Logging into LG Outdoors
LG Outdoor charged credit card and unable to ship itemsCharged cancellation fee
At the time of the online sale the item was in stockThey had a small message on their web site saying that shipping could take up to one week due to high demand and weight limitations on hazardous materials (there is a HAZMAT fee included in this transaction)
The fact of the matter is this company immediately charged my credit card the amount of $instead of doing that when the item is ready to leave their warehouseWhen I emailed them they said shipping could take at least two weeks
Similar companies do not have same limitations to ship similar items but more importantly they do not charge the amount of the sale until the goods are ready to be shipped and provide a tracking numberIn fact, I don't even know if they had this item in stock
I do believe this is a deceptive commercial practice when they charge customers' credit cards for good they are not able to ship and later cha
Have fought for weeks with the company to get less than half of my purchase price back from the returned item
I purchased an item from LG Outdoors through amazon for $It arrived 1/16/On 1/17/I contacted them for a refund, and was told to send the item back, which I did the same dayThe Item was delivered to them on 1/19/After not hearing from them, or getting a refund, I again contacted them on 2/2/They stated that they had not received itOnly when I proved that they had with a tracking number would they initiate the refundIt is now 2/9/and they say it will be another 2-days before I get a refund of $10.60, less than half of the purchase priceWHAT GOOD IS A RETURN IF YOU HAVE TO FIGHT FOR WEEKS TO GET LESS THAN HALF BACK? This company is a joke! Do not buy from them!