To Revdex.com,Our contract has verbiage that states if the existing concrete slab is over 4" thick, there will be an additional costIt is impossible to know how thick the existing garage slab is until we start to demo itMr *** was aware that there was more concrete to remove than the standard 4"
thick slabWhen we remove more concrete, there are additional expenses of hauling, disposal, extra labor, and extra stone fill that will be needed to replace the extra concrete that was removedOur salesman discussed this with him and expressed that we would try to work something outWe are working on this in good faithThe Revdex.com complaint came to us out of left fieldWe have been in business for years and always work to have satisfied, happy customersWe also have pictures of the extra material that was removed and have attached them for yours and his reviewJD Griffiths has never sent a bill for extras that was not justified or explainable
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. The complaint w/ JD Griffiths has been resolvedToday, via US Mail, I received the final invoice for the garage buildThe invoice credited me one half of the Change Order of $2,for the amount of $1,Therefore, I mailed via Certified Mail the final invoice payment per the business stating agreement of Revdex.com resolution, accepting my final response to pay 50% of the Change OrderThank you so much for your assistance
Regards,
*** ***
To Revdex.com,Our contract has verbiage that states if the existing concrete slab is over 4" thick, there will be an additional costIt is impossible to know how thick the existing garage slab is until we start to demo itMr *** was aware that there was more concrete to remove than the standard 4"
thick slabWhen we remove more concrete, there are additional expenses of hauling, disposal, extra labor, and extra stone fill that will be needed to replace the extra concrete that was removedOur salesman discussed this with him and expressed that we would try to work something outWe are working on this in good faithThe Revdex.com complaint came to us out of left fieldWe have been in business for years and always work to have satisfied, happy customersWe also have pictures of the extra material that was removed and have attached them for yours and his reviewJD Griffiths has never sent a bill for extras that was not justified or explainable
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. The complaint w/ JD Griffiths has been resolvedToday, via US Mail, I received the final invoice for the garage buildThe invoice credited me one half of the Change Order of $2,for the amount of $1,Therefore, I mailed via Certified Mail the final invoice payment per the business stating agreement of Revdex.com resolution, accepting my final response to pay 50% of the Change OrderThank you so much for your assistance
Regards,
*** ***